Commercial Banking delivers extensive industry knowledge, local expertise and seamless global capabilities to clients—including corporations, municipalities, financial institutions, real estate investors and owners, and not-for-profit organizations—with annual revenue generally ranging from $20 million to $2 billion. 

As a Project Manager Associate within the Wholesale Lending Services (WLS), you will have the opportunity to oversee and coordinate projects across the JPMC commercial real estate platform. You will work closely with key business partners to define critical operating tasks, monitor progress, and provide regular status updates on business initiatives. Your role will be pivotal in executing against WLS-RE priorities and ensuring organizational efficiency and effectiveness.

Job responsibilities:

Develop Strategy & Program ManagementSupports the long-term strategy for the WLS-RE organization by working with key business partners to define critical operating tasks, monitor progress, and provide regular status updates on business initiatives to WLS leadership teams. Collaborates, coordinates, and provides advice across different departments to execute against WLS-RE priorities. Serve as a single point of contact for assigned WLS-RE project portfolio. Works with WLS-RE Leadership Team and key business partners to prioritize requests for reporting, technology, and automation.  Ensure Operational ExcellenceDocuments and captures current state for key operational processes across the organization. Evaluates operational processes for gaps in information, analyzes to make recommendations that improve organizational efficiency and effectiveness.   Engages in the development of WLS-RE training for new processes and procedures. Contributes to Quality Control discussions, testing coordination, and evaluations as required. Assists WLS teams and commercial real estate business functions on any operational readiness matters to ensure that anticipated time frames are met.

 Required qualifications, skills and capabilities

Minimum 5 years of experience with loan servicing working for a major commercial real estate servicerHighly motivated with strong work ethic and desire to work in a fast-paced environment Ability to work on various projects simultaneouslyStrong interpersonal leadership, partnership and influencing skills with the ability to effectively interact with colleagues at all levels Strong project management skills with solid time management, organizational, planning and follow up skillsSound business acumen, good understanding of operationsStrong problem solving skills, ability to effectively facilitate problem resolutionExcellent knowledge of mortgage products, financial services, lending, and real estate compliance in addition to loan servicing standards, Excellent written and verbal communication skillsAbility to create concise communication materials and present findings to senior managementAbility to travel domestically when requiredBachelor’s degree