Welcome page Returning Candidate? Log back in! Project Manager Job Locations US-United States (Remote) Job ID 2025-10437 # of Openings 1 Overview

WHO WE ARE:

Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.

Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.

When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

 

WHAT WE’RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

 

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

 

POSITION SUMMARY:
Our Redmond-based client is looking for a Project Manager remote position based in the United States.

Responsibilities Assist with process improvements with expertise in Lean Six Sigma and real-life application experience. Focus on optimizing customer support delivery operations by identifying inefficiencies, streamlining processes, and implementing best practices to enhance operational performance. Data analysis, process mapping, and performance measurement.Continuous improvement initiatives, operational efficiency projects, and change management.Root cause analysis (RCA), value stream mapping (VSM), and other process optimization tools.Proficiency in process documentation, SOP development, and standardization efforts Qualifications Must have minimum 2-4 years’ experience with Six sigma power BI dashboardMust have minimum 2-4 years’ experience with Viva GoalsMust have minimum 2-4 years’ experience with Office suite (PowerPoint, SharePoint, etc.)Must have extensive experiencein Lean Six Sigmashould have good understanding of customer support delivery operations and key metrics that impact customer experience.Familiarity with service-level agreements (SLAs), workforce management, and support team structures.Must have experience in implementing best practices in operational efficiency within customer support or service-oriented teams.Candidate should have a strong background in process improvement, continuous improvement initiatives, and operational excellence.Should have strong problem-solving and critical-thinking skills with a results-oriented mindset.Should have excellent communication and stakeholder management abilities.Should be comfortable working in a fast-paced, dynamic environment with shifting priorities.Should have experience in training and mentoring teams on process improvement methodologies.For remote positions, all candidates must complete a video screen with our corporate recruiting team.

 

WHAT WE HAVE TO OFFER:

Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance. 

A competitive pay range of $52/hr- $54/hr (depending on experience).Location: Remote (USA)15 days per year of Paid Time Off (PTO).8 paid holidays per year+ 1 personal floating holiday.401(k) retirement plan with company match. Eligible employees (and their families) are offered the following company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance. Eligible employees (and their families) are offered the following voluntary employee-funded benefits: Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance. 

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination

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