London, United Kingdom
11 days ago
Project Manager

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.   

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.   

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.  

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week.

Summary of the role:

MRI Software is looking for a Project Manager to join a growing team in our Professional Services (PS) department. This role involves managing multiple customers facing engagements of varying complexity and duration, primarily focused on MRI’s Horizon real estate management solution which is the largest individual product for MRI’s service delivery in EMEA.

Responsibilities to include

Successful delivery of multiple concurrent customer-facing consulting and technology projectsEnsuring quality of delivery and customer satisfactionCustomer relationship and expectation management during the engagement lifecycleProvide clear and accurate management reporting and statistics including accurately forecasting imminent invoicing and future incomeWork closely with the sales teams and have a solid understanding of the sales processWork very closely with the team of consultants to ensure project deliverables are metWork with the operations team and Project Management Office to effectively schedule the necessary team members on projects, while recognizing that there will be competing demands on these resources, and ensure adherence to good process and give process improvement feedbackLiaise with practice managers and directors on project escalationsManage changes to project scope and schedule effectivelyRisk management

Personal attributes

Self-starterCustomer-focusedEfficient time managementLeadership skillsAbility to lead a meeting and portray concepts persuasivelyRecognition that the need for administration and day-to-day tasks is vital in the role of Project ManagerMulti-taskingHigh teamwork ethicCommercially awarePeople management skillsImpeccable attention to detail in presentations, emails etc.Excellent all-round communication skillsAbility to spot potential improvements and work with others to deliver them

Skills/Requirements Necessary

Proven ability to work on complex pieces of work to successful outcomes for both employer and customerAt least two years of experience in a Project Management role and ability to demonstrate excellent budgetary, scope and timeline controlStrongly confident in understanding of the software development lifecycleHighly proficient with Microsoft Office

Skills/Requirements Desired

Microsoft Project experienceDelivering real estate or financial solutionsAt least two years of experience in delivering external projects to clientsBachelor level degreeSome travel may be required but in general the role of the Project Manager is to work remotely from our clients, with kick-off meetings and escalation meetings sometimes more likely to be candidates for face-to-face meetings

We’re obsessed with making this the best job you’ve ever had!  

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:  Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group.  Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.  Invest in our competitive Personal Pension plan and help set you up for your future.  Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).   Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!Income Protection Plans give you the peace of mind you deserve.   Further your professional development and growth with our generous Tuition Reimbursement Schemes.  Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

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