Project Manager
RWS Entertainment Group
As the world’s largest producer of groundbreaking live entertainment, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports.
Headquartered in New York, London, Cincinnati and Sydney with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals worldwide.
The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.
Position Summary:
As a Project Manager for Themed Entertainment and Experiences is a dynamic role that requires strong leadership, organizational skills, and a passion for creating immersive and unforgettable experiences. As a Project Manager, you will be reporting to the Director, Live Entertainment | Land or the Director, Experiences | Land, and you will be responsible for overseeing the planning, development, and execution of themed entertainment projects from concept to completion. You will collaborate with cross-functional teams including creative designers, engineers, fabricators, and vendors to ensure projects are delivered on time, within budget, and meet the highest quality standards.
Role & Responsibilities:Lead the project team throughout the entire project life cycleDevelop comprehensive project plans, outlining tasks, timelines, and resource requirementsOversee the on-site and off-site implementation of assigned projectsManage project budgets, review funds allocation for external resources, and coordinate budget modifications as needed Provide initial cost ranges for preliminary design componentsCollaborate with Director in developing and maintaining the project P&L Serve as a key point of contact for internal and external clients, ensuring effective communication and understanding of their vision and objectivesWork closely with cross-functional teams including talent and recruitment, designers, technical directors, and subcontractors to ensure seamless project integrationIdentify potential risks and challenges in project delivery and implement proactive strategies for risk mitigationLocate key suppliers, negotiating the company’s purchasing agreements, and making sure their materials and products meet the company’s specifications Maintain accurate documentation of project activitiesConduct post-project evaluations to identify areas for improvementSupervisory Responsibilities:Supervises work of others, including planning, assigning, and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing their productivity. Define roles and responsibilities of the team and determine clear deliverablesResponsible for the training and supervision of all staff to ensure proper adherence to all venue and company policies and procedures and to all Occupational Health and Safety Act regulationsResponsible for the management of seasonal employees onsite for the duration of the project/event and managing payroll.Ensure artistic creative intent, character integrity, and intellectual property parameters are consistently metQualifications:Preferred: Bachelor’s Degree – Field of Study – Project Management, Construction, or similar experience in themed entertainment or experience field preferredPrevious experience in producing and operating an experience, show or themed attraction Extensive knowledge of the attraction and themed entertainment industryProven experience as a Project Manager in themed entertainment or a similar industryProven experience in sourcing and procurement for highly complex themed entertainment projectsYou have experience working collaboratively across organizations; strong leadership and interpersonal skills, negotiation skills and fostering effective working relationshipsYou have strong communication skills, attention to detail and enjoy working in an innovative environment. Ability to manage budgets, resources, and timeline effectivelyProven track record in all project delivery phases from concept to implementationProblem solver who is comfortable in a collaborative and fast-paced work environmentSelf-motivated and service-oriented communicator with substantial experience in over-the-phone negotiations and vendor affairs. Attentive to details in all professional matters and highly skilled in telecommunications.Demonstrated ability to manage multiple complex projects simultaneouslyFlexibility to travel and work on-site as requiredLICENSURE OR CERTIFICATION REQUIREMENTS:
A valid driver’s license and Passport are required.
Key Competencies:Solutions-based troubleshootingFriendly and proactive personalityAbility to interface with clients, coworkers, and laborers/talent to maintain a positive work environmentOrganizational skills – in office and on-siteExcellent verbal communication skills and customer service - communicates through various mediums such as email, text, phone call, and in-person conversations.Detail Oriented Awareness of dangers and hazards associated with job functions and willingness to mitigate those risksExpert troubleshooting and mitigating interpersonal issuesAccountable for driving execution and delivery of high-profile technical projects from start to finishParticipates in developing technical and business approaches and new or enhanced technical processesAble to work nights, weekends, and holiday periods to meet business needs and travel as neededWork Environment: While on-site, frequent exposure to unfavorable conditions such as all-weather, or
working in cramped, very dirty, or unpleasant quarters. Because of the time constraints of most of the department’s projects, the Technical Director will often be on-site and need to work in hot/humid, cold/freezing, rain, and snow conditions to complete the job before the deadline. While in-office, there is a rare presence of abnormal variations in temperature and exposure to outside conditions.
Physical Effort: Minimal – Physical effort represented by frequent handling of heavy objects (approx. 50-
75 lbs.) and materials, or heavy hand tools. While on-site the Technical Director frequently operates heavy equipment and heavy hand tools. Standing for long periods of time, but often kneeling, bending, working from my back and at heights well over 50 feet. While in-office, physical effort is light.
Hazards: Frequent existing or potential hazards. Moderate existing or potential hazards. In office, there is very little exposure to hazards. While on-site, there is regular exposure to: working at heights over 50 feet, working in and around heavy equipment, exposure to chemicals and regular use of cutting tools such as saws and grinders.
If you are passionate about bringing imagination to life and thrive in a fast-paced, creative environment, we invite you to join our team as a Project Manager for Themed Entertainment and Experiences. Together, we will create magical moments that leave a lasting impact on audiences.
Company Benefits
Progressive PTO, Citi Bike membership, Commuter benefits, Health benefits - Medical, Dental, and Vision, Pet-friendly office, paid parental leave, 401k with company match, Employee Enrichment Program, complimentary tickets to Broadway/Off Broadway shows and industry events as available, Summer FridaysEstimated Start Date: ASAP
Status: Mobile (3 days in office, 2 days remote)
Salary: $65,000- $70,000Diversity and Inclusion Statement
DIVERSE IS WHO WE ARE
Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression and capabilities are a contribution to our culture, as well as our reputation and achievements.
So bring all of who you are, no questions asked.
Headquartered in New York, London, Cincinnati and Sydney with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals worldwide.
The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.
Position Summary:
As a Project Manager for Themed Entertainment and Experiences is a dynamic role that requires strong leadership, organizational skills, and a passion for creating immersive and unforgettable experiences. As a Project Manager, you will be reporting to the Director, Live Entertainment | Land or the Director, Experiences | Land, and you will be responsible for overseeing the planning, development, and execution of themed entertainment projects from concept to completion. You will collaborate with cross-functional teams including creative designers, engineers, fabricators, and vendors to ensure projects are delivered on time, within budget, and meet the highest quality standards.
Role & Responsibilities:Lead the project team throughout the entire project life cycleDevelop comprehensive project plans, outlining tasks, timelines, and resource requirementsOversee the on-site and off-site implementation of assigned projectsManage project budgets, review funds allocation for external resources, and coordinate budget modifications as needed Provide initial cost ranges for preliminary design componentsCollaborate with Director in developing and maintaining the project P&L Serve as a key point of contact for internal and external clients, ensuring effective communication and understanding of their vision and objectivesWork closely with cross-functional teams including talent and recruitment, designers, technical directors, and subcontractors to ensure seamless project integrationIdentify potential risks and challenges in project delivery and implement proactive strategies for risk mitigationLocate key suppliers, negotiating the company’s purchasing agreements, and making sure their materials and products meet the company’s specifications Maintain accurate documentation of project activitiesConduct post-project evaluations to identify areas for improvementSupervisory Responsibilities:Supervises work of others, including planning, assigning, and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing their productivity. Define roles and responsibilities of the team and determine clear deliverablesResponsible for the training and supervision of all staff to ensure proper adherence to all venue and company policies and procedures and to all Occupational Health and Safety Act regulationsResponsible for the management of seasonal employees onsite for the duration of the project/event and managing payroll.Ensure artistic creative intent, character integrity, and intellectual property parameters are consistently metQualifications:Preferred: Bachelor’s Degree – Field of Study – Project Management, Construction, or similar experience in themed entertainment or experience field preferredPrevious experience in producing and operating an experience, show or themed attraction Extensive knowledge of the attraction and themed entertainment industryProven experience as a Project Manager in themed entertainment or a similar industryProven experience in sourcing and procurement for highly complex themed entertainment projectsYou have experience working collaboratively across organizations; strong leadership and interpersonal skills, negotiation skills and fostering effective working relationshipsYou have strong communication skills, attention to detail and enjoy working in an innovative environment. Ability to manage budgets, resources, and timeline effectivelyProven track record in all project delivery phases from concept to implementationProblem solver who is comfortable in a collaborative and fast-paced work environmentSelf-motivated and service-oriented communicator with substantial experience in over-the-phone negotiations and vendor affairs. Attentive to details in all professional matters and highly skilled in telecommunications.Demonstrated ability to manage multiple complex projects simultaneouslyFlexibility to travel and work on-site as requiredLICENSURE OR CERTIFICATION REQUIREMENTS:
A valid driver’s license and Passport are required.
Key Competencies:Solutions-based troubleshootingFriendly and proactive personalityAbility to interface with clients, coworkers, and laborers/talent to maintain a positive work environmentOrganizational skills – in office and on-siteExcellent verbal communication skills and customer service - communicates through various mediums such as email, text, phone call, and in-person conversations.Detail Oriented Awareness of dangers and hazards associated with job functions and willingness to mitigate those risksExpert troubleshooting and mitigating interpersonal issuesAccountable for driving execution and delivery of high-profile technical projects from start to finishParticipates in developing technical and business approaches and new or enhanced technical processesAble to work nights, weekends, and holiday periods to meet business needs and travel as neededWork Environment: While on-site, frequent exposure to unfavorable conditions such as all-weather, or
working in cramped, very dirty, or unpleasant quarters. Because of the time constraints of most of the department’s projects, the Technical Director will often be on-site and need to work in hot/humid, cold/freezing, rain, and snow conditions to complete the job before the deadline. While in-office, there is a rare presence of abnormal variations in temperature and exposure to outside conditions.
Physical Effort: Minimal – Physical effort represented by frequent handling of heavy objects (approx. 50-
75 lbs.) and materials, or heavy hand tools. While on-site the Technical Director frequently operates heavy equipment and heavy hand tools. Standing for long periods of time, but often kneeling, bending, working from my back and at heights well over 50 feet. While in-office, physical effort is light.
Hazards: Frequent existing or potential hazards. Moderate existing or potential hazards. In office, there is very little exposure to hazards. While on-site, there is regular exposure to: working at heights over 50 feet, working in and around heavy equipment, exposure to chemicals and regular use of cutting tools such as saws and grinders.
If you are passionate about bringing imagination to life and thrive in a fast-paced, creative environment, we invite you to join our team as a Project Manager for Themed Entertainment and Experiences. Together, we will create magical moments that leave a lasting impact on audiences.
Company Benefits
Progressive PTO, Citi Bike membership, Commuter benefits, Health benefits - Medical, Dental, and Vision, Pet-friendly office, paid parental leave, 401k with company match, Employee Enrichment Program, complimentary tickets to Broadway/Off Broadway shows and industry events as available, Summer FridaysEstimated Start Date: ASAP
Status: Mobile (3 days in office, 2 days remote)
Salary: $65,000- $70,000Diversity and Inclusion Statement
DIVERSE IS WHO WE ARE
Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression and capabilities are a contribution to our culture, as well as our reputation and achievements.
So bring all of who you are, no questions asked.
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