Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.

We are driven by a passion to transform contact centers into customer engagement centers of excellence.  Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.

Position: Commercial Project Manager 1

Location: Manila, Philippines

Key Responsibilities:

Manage multiple unrelated projects simultaneously. Creating Project Plans Eliciting and defining Customer requirements                  Participate in extended learning opportunities with multiple vendors to increase skill and knowledge within the role. Review and assist in accurate project compliance and data management. Effectively communicate status/updates to direct line management and PM, project peers. Supervise interaction with internal stakeholders in Professional Services and Sales. Receives periodic and general instructions on new assignments. Learn leadership skills from peers.

Key Requirements:

0-2 years of industry experience (Implementation or Professional Services), Technical Account Manager, or Sales Engineering position - Call Center industry experience is highly desired. Strong organizational, technical, and communication skills. Willingness to learn. Completed PH PM Onboarding or Training Program. Strong capability to interact with multiple vendors. Self-Starter, ability to manage various implementations simultaneously.

 Key Skills:

Experience with managing multiple projects across multiple customers simultaneously. Must possess a combination of project management skills and client development. Knowledge of Call Center and software as a solution. Leadership skills.

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Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

View our privacy policy https://www.five9.com/pt-pt/legal.  
California residents, view our Privacy Notice here: https://www.five9.com/legal/candidatenoticeca. 

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Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.