Description & Requirements

About us

Bain & Company is a global management consulting that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.

Who you will work with

This role is based out of the Marketing and Customer Experience (MCX) team. MCX team works on building and deploying analytical solutions pertaining to Bain’s Customer Practice, delivering quality analysis and generating strong business insights in the Marketing and Customer Experience (MCX) domain. The team primarily helps Bain case teams, across geographies and industries, solve critical client issues by applying battle-proven diagnostics/ solutions that can identify client pain points related to marketing, brand, and customer strategy. They also play a significant role in creating, testing, and contributing to the proprietary products and Bain IP within the domain, in close collaboration with Customer Practice leadershipMCX Project Leader (Marketing) is the lead on a BCN case and leads a team of 3-4 associates and analysts to develop and deploy marketing solutions on projects end-to-end – from ideation to delivery and presentation, leading discussions with key internal and client stakeholders including Bain Partners, Directors, and Case teams. Usually, a PL is staffed 100% on a project and works under the guidance of the team’s Senior Manager/ Manager, playing a key role in output delivery and client communicationThis role is critical for driving analysis and generating actionable insights by combining your expertise in analytics with a deep understanding of marketing techniques and principles. You will lead projects primarily focused on brand enhancement, marketing optimization, and ROI maximization across a range of channels for Bain clients and prospects.

 

What you’ll do

Key responsibilities include (but not limited to):

Lead consulting projects (critical)Drive end-to-end delivery of projects for clients, ensuring clear objectives, timelines, and deliverables are met (along with inputs from Manager/ Senior Manager)Day-to-day work planning and team management. Take responsibility for scoping and delegating work streams; monitor and balance workloads within the team of analysts and associatesServe as the main point of contact for clients/ Bain case teams, providing strategic insights and ensuring client satisfaction.Insight Generation and PresentationDrive conversations through analytics to help uncover insights through data analysis and story-lining the deliverable to prove/disprove hypotheses in the best interest of the client/projectUse dashboards and visualization tools (e.g., Power BI, Tableau) to track KPIs and report on the effectiveness of marketing strategies.Leverage latest techniques (such as GenAI, predictive modelling, etc) to enhance data analysis as well as embed them in day-to-day activitiesMarketing analytics and researchConduct primary and secondary research to identify opportunities/ gaps and benchmark current marketing maturity of clients as per Bain proprietary frameworks and databasesDevelop tailored analysis using marketing tools (e.g., Google Analytics) and analytical data sources (such as SEMRush, Similarweb, etc.) to form a comprehensive outside-in view of client marketing/ sales functionsIdentify value at stake and size of prize through media spend analysis across channels and competitorsDevelop strategies to build new and strengthen existing digital channels, implementing new or enhanced omni-channel strategies, personalization techniques and connected experiencesUnderstand basic design principles and apply them for strength and gap identification in UI/UX of client websites and mobile app interface Stay abreast of emerging marketing analytics tools and trends to ensure that the team offers cutting-edge solutions to clients and stakeholdersCross-Functional Collaboration:Work closely with senior leaders and internal teams (including data scientists, digital marketers, and product development), to ensure integration of data-driven insights across marketing initiatives across a range of industries (esp. Retail, Consumer Products, Financial Services)Brainstorm with the BCN Manager/Sr. Manager and Bain consulting/ specialist team on various aspects of a client project or new IP developmentConsistently provide responsible feedback, coaching and mentoring to analysts and associates working with them to address their professional development needs. Also conduct performance discussions, writing reviews for appraisal (as required)Contribute to the internal development of our practice through participation in areas such as business development, training, thought leadership and toolkit development, and recruiting

About you

Graduate (6-8 years) / Post-Graduate (3-5 years) (preferably MBA with strong academic background)  At least 3-4 years of relevant work experience across high paced and detail oriented work setups (e.g., top tier consulting, analytics etc.) with good to have exposure to marketing analytics 1-2 years of demonstrated success leading small teams Strong hands-on experience in Microsoft Excel and PowerPoint, with high focus on attention to detail and delivering accurate, robust analysis Excellent communication skills with a demonstrated ability to present complex information to senior executives and clients in a clear, concise mannerStrong understanding of the broader business context, including marketing trends, customer behaviors, and financial impact.

Technical skills (good to have):

Hands on experience with digital marketing tools (e.g., SEMrush, Similarweb, Sensor tower, etc.). and concepts (media spend, SEO/ SEM, traffic/ channel analysis)Familiarity with marketing analytics platforms (e.g., Google Analytics, Page Speed Insights) and working directly with 1P customer dataExperience with any of the following topics is a plus – survey-based tools and analytics, diagnostics, data analytics and benchmarkingWorking proficiency in data visualization tools (Tableau, Power BI) is a plus

 

What makes us a great place to work

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.