Location: Remote; Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.
About our Company:Medidata: Powering Smarter Treatments and Healthier PeopleMedidata, a Dassault Systèmes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its groundbreaking technological innovations, Medidata has supported more than 33,000 clinical trials and 10 million study participants. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com and follow us on LinkedIn, Instagram, and X.
About the Team:Responsible for the overall relationship management of client accounts and day-to-day activities. Responsible for ensuring that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources.
Responsibilities:
Competent in Medidata systems and processes, with working knowledge of Patient Cloud products
Complete standard project tasks without assistance, including but not limited to creation and maintenance of accurate and current study documentation
Manage a full portfolio of studies across various stages and complexities with a focus on delivery of the scope on time, within budget and with a high quality outcome
Collaborate with cross functional teams by providing Patient Cloud subject matter expertise and leading end to end project delivery of Patient Cloud products
Lead internal/external meetings independently ensuring key project milestones remain on track and meeting minutes/action items are accurately captured
Apply proven project management principles to proactively assess risk, develop and communicate mitigation strategy focusing on preserving quality to manage intermediate challenges and ensure timely resolutions
Management of client expectations for Patient Cloud products and services
Collaborate with the Professional Services Project Manager by helping to accurately forecast Patient Cloud specific Professional Services hours required for the duration of the study
Raise Patient Cloud specific work requests to other departments for tasks to be completed where appropriate Conduct lessons learned meetings internally and externally
Participates in internal initiatives to completion in support of team goals Interact with new hires on team activities at same level or below
Work with Associate Project Manager to monitor delegated tasks
Assure compliance with Medidata's standard project management methodologies and Medidata SOPs
Qualifications:
Strong understanding of clinical research (pharma, device and/or biotech sectors) and of Clinical Research SaaS technology Experience working with eCOA/ePRO, eConsent, Virtual Trials or Wearable Sensors preferred
Able to demonstrate good verbal/written communication combined with some organizational skills
Experience in Client Services or a client facing role and able to demonstrate a customer first attitude through work
Exhibit time management skills combined with strong collaboration and team-building awareness
Experience in managing project timelines and risk assessment would be advantageous
Able to support project teams, promote unity and teamwork
Self-motivated and able to assume responsibility in a professional manner
Able to recognize achievements and provide constructive feedback Is proficient in the use of all relevant Medidata internal systems
Can demonstrate some computing skills and has experience with MS Office suite and Google
Workspace Is able to demonstrate presentation and soft skills
Travel expectations 10% - 20%, national / international
Valid driver's license required
4 -year college degree or equivalent (analytic discipline a plus) preferred
1-3 years relevant experience in clinical/biomedical and/ or software development
● The salary range for positions that will be physically based in the NYC Metro Area is $79,500 – $103,351.
● The salary range for positions that will be physically based in the California Bay Area is $84,000 - $112,000.
● The salary range for positions that will be physically based in the Boston Metro Area is $78,000 - $104,000.
● The salary range for positions that will be physically based in Texas or Ohio is $70,125 - $93,500.
● The salary range for positions that will be physically based in all other locations within the United States is $71,250 – $103,227.
Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses.
Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.Equal Employment Opportunity:In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities.
Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Applications will be accepted on an ongoing basis until the position is filled.
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Note: Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details.
Diversity As a game-changer in sustainable technology and innovation, Medidata, Dassault Systèmes company, is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.