We are seeking an ambitious Programmer Analyst to join our Metrics and Data Platform team. The Metrics and Data Platform team plays a critical role in enabling Amazon Music’s business decisions and data-driven software development by collecting and providing behavioral and operational metrics to our internal teams. We maintain a scalable and robust data platform to support Amazon Music’s rapid growth, and collaborate closely with data producers and data consumers to accelerate innovation using data.

As a Programmer Analyst, you will collaborate with product and technical stakeholders to improve Amazon Music operations by solving challenging data and infrastructure efficiency problems that span many systems. You will own and drive improvements to data quality for Amazon Music, prioritizing the issues with greatest business impact. You will identify, quantify, and contextualize data patterns and quality issues. You will improve our instrumentation development and testing processes across the business and drive the resolution of data quality issues in production alongside cross-functional stakeholders. You will drive identified projects to improve Amazon Music’s infrastructure efficiency and save cost by enhancing or replacing existing infrastructure. You will work with software managers across the business to drive improvements in their technical stacks by owning projects end-to-end.

Key job responsibilities
- Writing high quality code and reviewing code across the team
- Ensuring timely delivery of assigned projects and goals by proactively identifying risks and removing blockers
- Ability to dive deep, diagnose, and root cause software issues, bottlenecks, or inefficiences
- Collaborating with cross-functional teams, including business analysts, marketing, product managers, technical program managers, and software engineers/managers
- Contributing to and advising your manager on your team’s roadmap, priorities, and goals
- Recognizing, recommending, and implementing process and engineering improvements that reduce failures and improve efficiency
- Clearly communicating business updates, verbally and in writing, to both technical and non-technical stakeholders and peers
- Effectively manage escalations and ensure customer needs are met
- Ability to work autonomously and to own multiple tasks at once

About the team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.