Programme Manager
Telesure
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.
Initiate and lead the governance and delivery of a program or group of significant projects within a function, using an appropriate project management methodology to give assurance that intended outcomes are identified and achieved.
Ensure the alignment of the program to the business strategy.
Oversee and ensure projects are realistically planned, organised and resourced, to deliver against requirement / project plan.
Program Deliverables
Lead the planning and delivery of a wide range of information gathering and stakeholder consultation activities and specify, negotiate, and agree on program and project deliverables ensuring integration across the program.
Make decisions regarding the program, in context of the program boundaries, within the overall envelope of approved time, cost and scope and is accountable for the results of the program. Ensure a clear understanding of the program goals and stakeholder expectations.
Program Stakeholder Engagement
Develop and implement stakeholder engagement plans for programs, to identify relevant stakeholders, to develop positive stakeholder relationships, and to ensure that each stakeholder has an appropriate share of voice.
Ensure effective communication to business owners, internal customers and other relevant stakeholders, to keep them informed, facilitate decision making, take corrective action and set direction.
Build sound working relationships with all relevant stakeholders, delivery partners and 3rd parties.
Ensure the effective facilitation of all stakeholders’ input.
Program Risks and Issues Management
Manage identification of risks, issues, dependencies, and constraints associated with the program, escalating these where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these.
Transparently manage and control delivery through effective management and communication of risks, issues, expectations, scope change and decisions required.
Program Resource Management
Oversee the management of the deployment of project resources, proactively managing project costs, providing forecasts, and presenting variances with narrative at appropriate review points to ensure effective utilisation.
Motivate resources to achieve a unified approach.
Program Reporting and Reviews
Draft program review reports and presentations, including key information, commentary, and recommendations to support the review process and enable stakeholders to evaluate progress and agree on change.
Track and report on the financial business benefit reports.
Project and Program Governance
Ensure compliance of projects within the program to EPO project governance framework and methodology.
Ensure effective and efficient project administration including project documentation, schedule planning and maintenance.
Continuous Improvement
Review existing operations in own area of work and implement innovation processes to generate new ideas and ensure continuous improvements are delivered.
Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Job Purpose
Oversee and manage the successful end to end planning, execution and delivery of multiple projects, to the required business objectives within the constraints of time, cost and quality.Responsibilities
Program and Portfolio ManagementInitiate and lead the governance and delivery of a program or group of significant projects within a function, using an appropriate project management methodology to give assurance that intended outcomes are identified and achieved.
Ensure the alignment of the program to the business strategy.
Oversee and ensure projects are realistically planned, organised and resourced, to deliver against requirement / project plan.
Program Deliverables
Lead the planning and delivery of a wide range of information gathering and stakeholder consultation activities and specify, negotiate, and agree on program and project deliverables ensuring integration across the program.
Make decisions regarding the program, in context of the program boundaries, within the overall envelope of approved time, cost and scope and is accountable for the results of the program. Ensure a clear understanding of the program goals and stakeholder expectations.
Program Stakeholder Engagement
Develop and implement stakeholder engagement plans for programs, to identify relevant stakeholders, to develop positive stakeholder relationships, and to ensure that each stakeholder has an appropriate share of voice.
Ensure effective communication to business owners, internal customers and other relevant stakeholders, to keep them informed, facilitate decision making, take corrective action and set direction.
Build sound working relationships with all relevant stakeholders, delivery partners and 3rd parties.
Ensure the effective facilitation of all stakeholders’ input.
Program Risks and Issues Management
Manage identification of risks, issues, dependencies, and constraints associated with the program, escalating these where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these.
Transparently manage and control delivery through effective management and communication of risks, issues, expectations, scope change and decisions required.
Program Resource Management
Oversee the management of the deployment of project resources, proactively managing project costs, providing forecasts, and presenting variances with narrative at appropriate review points to ensure effective utilisation.
Motivate resources to achieve a unified approach.
Program Reporting and Reviews
Draft program review reports and presentations, including key information, commentary, and recommendations to support the review process and enable stakeholders to evaluate progress and agree on change.
Track and report on the financial business benefit reports.
Project and Program Governance
Ensure compliance of projects within the program to EPO project governance framework and methodology.
Ensure effective and efficient project administration including project documentation, schedule planning and maintenance.
Continuous Improvement
Review existing operations in own area of work and implement innovation processes to generate new ideas and ensure continuous improvements are delivered.
Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Education
Grade 12/ SAQA Accredited Equivalent (Essential); Certification or Accreditation in a Recognised Project Methodology (Agile, Prince2/PMBOK) (Essential); 3 year Degree or Diploma in Project management (Advantageous)Experience
7 or more years’ experience in the discipline of Project Management (Essential); Previous senior project management or program management experience (Advantageous); Experience in Financial Services Industry (Advantageous).Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.
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