Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To contribute to a positive workforce experience by supporting multiple learning programme interventions conducted internally and by external Providers. Partner with relevant stakeholders to understand business needs and deliver data-driven insights, pertinent to the Community of Expertise (CoE), for decision making. Interpret future requirements and shifts in CoE practice, implementing end-to-end solutions, prioritising and ensuring alignment of CoE initiatives implemented, to address needs.

Minimum qualifications
Degree in Human Resources Management / Behavioural Science / Social Science / Commerce.

Experience required
•    Minimum 3 -4 years’ workplace experience within Learning and Development, with evidence of contribution to the People & Culture practice.

•    Must have experience in Administering the processes linked to attendance of learning events and supporting the successful management of L&D initiatives.

•    Ability to adopt leading technologies in work done, provide feedback and recommendations for improvement on system-related issues, to support an integrated employee experience in a transforming environment.

•    Ensure the integrity of data collated, assessing systems used and reports received to ensure the quality of information gathered and generated meets the required standards.

•    Conduct financial processes which support the required financial administration associated with attendance of learning events, in compliance with standard operating procedures

•    Coordinate all delivery management of learning programmes utilising the Learning Management System (LMS) to maintain up to date, accurate, seamless delivery processes.

•    Coordinate L&D processes, and identify areas to improve the functioning thereof, as well as areas/processes that can be automated and integrated to support the digitisation of processes from an analytics perspective and submit for review.

•    Enable teams to grow and succeed through feedback, instruction, and encouragement, coach and/or mentor to build upon areas of strength, and direct areas for improvement.

•    Prior experience in identifying opportunities to improve and innovate systems and processes whilst reporting on errors and performance of these systems, ensuring data accuracy and completeness.

•    Ability to plan the implementation of multiple programmes delivered by internal and/or external stakeholders from initiation to completion; in consultation with the relevant stakeholders so that a positive learning experience is activated.

•    Provide learner experience support to various stakeholders by activating solutions to assist in the resolution of queries, delivering on the people promise.

•    Must be able to respond to and assist in rectifying any technical queries regarding access to both the Learning Management System as well as the digital platforms, as they occur, to meet the needs of the user and enable business leading learning experiences through simple and agile experience platforms.

Behavioural Competencies
•    Checking Details
•    Interpreting Data
•    Providing Insights
•    Articulating Information
•    Establishing Rapport
•    Team Working
•    Embracing Change

Technical Competencies
•    Efficient Learning Operations
•    P&C Process Improvement
•    Knowledge of P&C Policies and Procedures
•    Workforce Data Analysis
•    Insight Storytelling

Please note: All our recruitment processes comply with the applicable local laws and regulations.
We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]