Summary Reclamation is seeking a career professional looking for an opportunity to capitalize on their expertise as a Program Support Assistant (OA). Make a difference in the West by assisting in meeting increasing water demands while protecting the environment. Duty Location: Sacramento, California and Willows, California The final determination of the duty station for this position will be made by the selecting official at the time of the job offer. Responsibilities Serves as a program support assistant responsible for a variety of administrative and support functions. Duties include: Receives office visitors and telephone calls. Answers routine inquiries or refers to appropriate staff member. Uses automation equipment and software to prepare correspondence, reports, and graphics. Coordinates travel arrangements. Performs data entry. Maintains a variety of time and attendance data, labor costs records, overtime and leave requests in accordance with established guidelines. Maintains office files. Requirements Conditions of Employment You must be a U.S. Citizen or U.S. National. You must be suitable for federal employment, determined by a background investigation. You must submit a resume and supporting documentation (see Required Documents). You must submit eligibility documents for veterans consideration (see Required Documents). Qualifications Selective Placement Factor: This position requires a qualified typist. Applicants must possess typing skill of at least 40 words per minute. Certification may be a certificate of proficiency dated within the past 3 years or self-certification by stating current speed on your application for employment/resume. Failure to provide proof will cause you to be rated ineligible for this position. In order to be rated as qualified for this position, the HR Office must be able to determine that you meet the education or specialized experience requirement - this information must be clearly supported in the resume. To qualify at the GS-05, you must possess one year of specialized experience equivalent in difficulty and complexity to at least the GS-04 level in federal service having demonstrated experience in general office experience that included responsibility for coordinating a variety of administrative support services such as preparing correspondence and reports, mail and filing, travel, time and attendance, inputting to and/or maintaining databases which support the administrative activities of an office; OR Successful completion of four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Successful completion of post-high school education and experience may be used to meet total experience requirements. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. To qualify at the GS-06, you must possess one year of specialized experience equivalent in difficulty and complexity to at least the GS-05 level in federal service having demonstrated experience performing administrative support duties for an organization (e.g., data input, customer service, data gathering, preparing reports, correspondence, maintaining files, and monitoring training schedules/progress) and using automated systems to accurately document and maintain records and/or materials. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all Eligibility and Qualification requirements, including any selective placement factors if applicable, by 09/19/2024. Education This vacancy announcement allows substituting education for experience at the GS-5 grade level. Applicants must submit a copy of college transcript(s) (unofficial copy is acceptable) to support claimed education if substituting education for experience. Transcripts must include the name of the college or university and date the degree was conferred. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not-qualified for the position. Accreditation: Only education from an accredited college or university recognized by the Department of Education is acceptable to meet education requirements or to substitute for experience, if applicable. For additional info, refer to the Office of Personnel Management and U.S. Department of Education. Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. For additional info, refer to the U.S. Network for Education Information. Additional Information You may be required to serve an initial probationary period. Current, permanent Federal employees who are selected from this announcement may be required to serve a probationary period. Reclamation has determined that the duties of this position are suitable for telework and you may be allowed to telework with supervisory approval. If otherwise eligible and qualified, you may be offered a recruitment or relocation incentive. The decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed. For information visit: Recruitment Incentive or Relocation Incentive. If otherwise eligible and qualified, you may request consideration for a Superior Qualifications Appointment. For information, visit: OPM Fact Sheet. Related non-Federal experience or related experience as retired members of the uniformed services may be credited towards computing entitlement to leave accrual, at managerial discretion, providing that experience meets certain criteria. This provision allows new employees to earn annual leave at a higher rate than would otherwise be allowed. (5 Code of Federal Regulations, 630). For additional information, please visit: Creditable Service for Annual Leave DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including applicant rights and responsibilities, please visit https://www.e-verify.gov/ This position is designated as a LOW RISK position. It requires a fully completed and favorably adjudicated SF85 Background Investigation (T1 or equivalent) that is current (within the last 5 years). This is a condition of employment. Male applicants born after December 31, 1959 must certify registration with the Selective Service System or that the applicant is exempt from having to do so under the Selective Service Law. Go to: https://www.sss.gov This is a non-bargaining unit position. Additional vacancies may be filled using this job announcement. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.