We're looking for a motivated Program/Project Manager - Central Operations who will help us drive the company to the next level and have the most direct influence on our success. For the upcoming years, we expect further growth, which is why we want to expand our strong, dynamic, and ambitious international teams.  

The Central Operations Program Manager will play a pivotal role in driving and managing key initiatives across the organization. This role requires a strategic thinker with a deep understanding of business processes and the ability to work cross-functionally with various global teams. The Program Manager will lead critical local and global projects (e.g. Governance, E-Learning, Customer Support, Safety & Traffic Control), ensuring alignment with business objectives and driving operational efficiency. 

This position will be based in Gurugram. Ideal start month: April. We have hybrid working model (3 times per week in the office) 

Your Tasks – Paint the world green Global Collaboration: Collaborate with international teams to conceptualize and develop new projects that align with global business strategies. Act as a liaison between global and local teams to ensure seamless communication and project execution. Business Process Design: Provide expert guidance in designing business processes for new initiatives, ensuring they are scalable and efficient. Identify opportunities for process improvement and standardization across different regions. Project Leadership: Lead and manage critical local projects, working closely with cross-functional teams including Business Development, Finance, Marketing, and Operations. Oversee project timelines, resource allocation, and deliverables to ensure successful project completion. Stakeholder Management: Build strong relationships with key stakeholders at all levels of the organization to ensure alignment and buy-in for projects. Communicate project progress, risks, and issues to stakeholders, providing recommendations for resolution. Data-Driven Decision Making: Utilize data analytics to monitor project performance and drive decision-making. Develop KPIs and performance metrics to measure the success of projects and identify areas for improvement. Change Management: Lead change management efforts for the implementation of new processes and systems, ensuring smooth adoption across the organization. Provide training and support to teams to ensure successful implementation and sustained impact. Continuous Improvement: Identify and implement best practices for project management and business process optimization. Foster a culture of continuous improvement by encouraging innovation and experimentation. Risk Management: Assess and mitigate risks associated with projects, ensuring that potential issues are identified and addressed proactively.  Your Profile – Ready to hop on board Bachelor’s degree in business administration, Operations Management, or a related field. 4-7+ years of work experience in operations/program management, preferably in the transportation or logistics industry. Proven track record of managing complex projects, delivering high-quality service to customers, and driving continuous improvement. Strong analytical skills with the ability to analyze large and complex data sets. Exposure towards advanced excel and PowerBI is a plus. Leveraging PM tools like Jira, Trello, Planner etc. would be a plus. Excellent communication and interpersonal skills, with the ability to influence and persuade others. Knowledge of the Indian transportation industry, including key players, trends, and regulatory requirements. Ability to work independently and as part of a team, with a strong focus on results and customer satisfaction.   Our Perks – More than just a job You have an impact. With innovation and smart technology, we are creating the easiest way to travel. We want your ideas and give you autonomy to make them reality.​ Flix is flexible. Organize your own schedule with trust-based hours and up to 30 days of working from (m)anywhere. We are an office-first company, and we encourage all employees to come regularly to their local office. Travelling is our passion. Discover the world with your free Flix rides and bring along your friends and family for half price. Teamwork makes the dream work. Our FlixTeam has people from over 80 different nations. We work in a multicultural environment where we can challenge and support each other. We're not only green in color. We’re building for the long term, and that means protecting our planet. We constantly test new green technologies and compensate for the CO2 after all our business travel since 2018. Your well-being is important to us. To treat your mind and body we will give you a competitive paid time off package, health insurance for you and your family, mental health support including 1:1 consultations with a psychologist.

Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you!  We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. #LI-Hybrid

About Flix

We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have traveled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world – and our journey has just begun.

Flix is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.

The following video shows our amazing success story: