Program Manager - CRD012 - Mon, Wed 10AM-6PM, Tues, Thurs 9:30AM-5:30PM, Fri 12PM-8PM Job Details Job Location Dix Hills Community Residence - Dix Hills, NY Position Type Full-Time Education Level 4 Year Degree Salary Range $27.23 - $27.88 Hourly Travel Percentage None Job Shift Day Job Category Nonprofit - Social Services Job Description Position Summary: The Program Supervisor/Social Worker plays a crucial role in the efficient functioning and quality care of our Community Residence Programs. This position demands a highly dedicated and flexible individual capable of multitasking and handling various responsibilities to ensure the smooth operation and compliance of the program with regulatory standards. Essential Accountabilities + Crisis Management and Counseling: Provide 24/7 crisis support to staff, including counseling youth and families during emergencies. Report and seek guidance for significant issues from the Director. + Staff Training and Compliance: Assist in staff training and ongoing supervision ensuring adherence to OMH and OSHA regulations, and guide staff in effective counseling techniques. + Admission Process and Youth Counseling: Support the Program Director in the admission process, attend community meetings, and review referral packets. Counsel youth and families during admission to ease transitions. + Supervision and Reporting: Participate in regular supervision with the Program Director, assist with Medicaid billing, and provide updates on counseling progress. + Financial Assistance and Applications: Complete Medicaid and SSI applications, and maintain knowledge of waiting lists and referral logs. + Budget Management: Aid in adhering to the program's budget and financial planning. + Youth and Family Engagement: Coordinate school registrations and CSE meetings. Counsel youth and families in forming and implementing discharge plans. + Educational and Healthcare Coordination: Maintain regular contact with educational and mental health professionals. Set up youth files and ensure consistent therapy attendance, providing counseling support as needed. + Service Plan Development and Counseling: Collaborate with families, service providers, and staff to develop and implement Service Plan goals, offering counseling to address specific needs. + Group Programs and Family Meetings: Develop and facilitate psychoeducational group programs and quarterly family team meetings, including family counseling sessions. + Documentation and Transportation: Document all meetings and counseling sessions, and provide transportation for youth when necessary. + Quality Improvement and Direct Care: Engage in Quality Improvement plan development, provide direct care and counseling as required, and attend relevant workshops and training sessions. + Administrative Duties: Manage accurate time tracking, submission of mileage logs, and insurance policy updates, along with other assigned duties. Job Qualifications + Must meet OMH standard for a Qualified Mental Health Staff (QMHS) consisting of a minimum of a bachelor's degree in a human services field (e.g., social work, psychology, psychiatric nursing, occupational therapy, counseling, rehabilitation counseling, or community mental health). Masters level and licensed staff preferred. + Experience in youth counseling and family therapy within a community residence or similar setting. + Strong crisis management, counseling, and decision-making skills. + Familiarity with regulatory standards (OMH, OSHA) and proficiency in financial assistance applications. + Excellent coordination and communication skills for effective liaison with educational and healthcare professionals. + Flexibility in working hours. + Commitment to ongoing professional development and training compliance. + Clean and valid NYS Driver’s license.