**EchoStar** has an exciting opportunity for a **Program Manager - Aviation** specific to the In-Flight Entertainment and Connectivity space in our Hughes Aero division. This role will lead the development, launch, and service delivery phases of large aviation programs. It will cross-functional teams to deliver and manage major accounts, drive growth across the aviation business, and support Hughes’ customers throughout the contract lifecycle. This position can be located in either **Germantown, MD** or **Chicago, IL.** If developing cutting-edge products and services is of interest to you, Hughes is a great place to enhance your career. Launch your new career at Hughes and seize the opportunity to develop your skills and knowledge and exceed your potential. **Responsibilities:** + Manage overall relationship with airline customers, airframe manufacturers, and major accounts throughout the contract lifecycle. + Build customer intimacy and deliver flawless customer service by maintaining crisp communication, driving issue resolution, and conducting regular check-ins. + Be the customer champion, and ensure all customer requirements are captured and managed within the scope of internal and third-party supplier teams. + Identify continuous improvement opportunities and lead initiatives to establish best practices within the organization. + Lead program review meetings, coordination meetings, and workshops with customers, airframe manufacturers, and partners. + Work with supply chain to ensure smooth, on-time production deliveries to customers. + Work with MROs and customer organizations to ensure smooth installation of delivered products. + Ensure Hughes delivers against all committed SLAs. Work with quality, engineering, supplier organizations and customer stakeholders to oversee solution performance and reliability. + Participate in regular status reviews with Hughes senior management and customers to ensure successful implementation and timely resolution of service issues **Basic Requirements:** + Bachelor’s degree in engineering, business, or related discipline + 10+ years of related work experience. + This position requires occasional travel up to 25%. Preferred Qualifications: + Knowledge of all phases of the aviation product lifecycle, including design, development, testing, certification, production, maintenance and support. + Experience working at an in-flight entertainment or in-flight connectivity services provider. + Experience working with the FAA or other aerospace regulatory bodies is a plus. + Ability to influence a variety of stakeholders to establish concurrence. + Excellent communication and presentation skills combined with the ability to effectively interact with different levels of the customer and internal organization. + Ability to synthesize multiple requirements and create smart, cogent solutions to complex problems Will be eligible for discretionary bonus, with funding based on company performance. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check \#LI-LT1 \#H We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law. At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact careers@echostar.com. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.