Purpose Statement:  Supports Program Managers with monitoring and following up on actions from daily/weekly meetings, coordinates activities with other functions, engages with customers on change orders, generates reports and maintains visual metrics.

Key Job Accountabilities:

Provide efficient administration assistance to PMs and CFT with ownership of an action log and drive completion of actions to plan, including facilitating actions from other functionsSupports PM with consolidating and tracking production metrics, trends, and exceptions to delivery plan, takt time, etc. Raises hand to ensure variance to plan and other issues are addressedPlan, coordinate and prepare materials for customer site visits and business reviews. Coordinate and prepare for on-site customer events in coordination with Customer Experience Team.Execute daily tactical tasks related to delivery such as running on-time delivery (OTD) reports, backlog and revenue / shipment reports, raw materials, assists in follow up and resolution of Accounts Receivable, and finished goods shipments, FIA & NREs recovery and potentially support APQP. Intermediate CRG communication with customer and coordination with CFTDaily customer interface for POs, commitment dates on orders, customer queries and requests. May work on cNPS activities.

Education/Experience Qualifications:

Education/Experience Qualifications:A minimum of a Bachelor’s degree is required; Business or Engineering degree is preferred.Three (3) years of related experience is required; Three (3) years or more of related experience is preferred.An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.