We are building a motivated and entrepreneurial team who is passionate about creating great products and providing a stellar experience to customers. H&R Block Financial Products team works on building and improving a range of financial products designed to meet our customers’ diverse financial health needs. These products include:  

Spruce: A mobile banking application Emerald Card: A pre-paid card  Emerald Advance A seasonal loan product  Refund Advance: A free tax advance  Refund Transfer: A pay-by-refund option for tax preparation fees   Future additional products to come! 

We’re seeking a driven, action-oriented self-starter who can help us drive forward projects that let us serve our customers better. The Financial Products Program Manager will play a key role in supporting the team in building and developing our ways of working, implementing cross-team projects, and managing our resources. This role will report to the Director, Product Management and provide exposure to a range of business and functional leaders. 

Day to day, you'll..

Work with the stakeholders across departments, disciplines and seniority levels to execute projects which improve our ways of working or provide new services to our clients Manage our regular business cadences including quarterly planning sessions, agile sprint support, and other recurring touch points Coordinate with stakeholders to keep projects aligned to schedule and goals  Establish performance indicators to identify successes, roadblocks and progress Be responsible for managing and acting quickly upon information regarding resource allocation, timelines, dependencies, and milestones Work on multiple projects at once, sometimes as an individual contributor and sometimes leading cross-functional teams Analyze and monitor ways of working across the team and proactively provide actionable recommendations on improvements  Manage and document critical decisions and dependencies across work streams, assist team with framing decisions, escalate to executive team as needed