Our Company ResCare Community Living Overview Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life, we encourage you to apply today! Responsibilities + Direct, manage and administer the coordination and service delivery components of programs that service individuals/consumers in a group home setting + Supervise the delivery of service and ensure individuals and consumers are receiving the highest quality care. + Routinely observe service delivery on-site and monitor for demonstration of knowledge of individual/consumer health needs, behavior management techniques, and emergency procedures + Serve as a liaison between the community and agencies in the service delivery system, family/guardians and the agency + Ensure all homes under supervision are environmentally maintained, in strict compliance with all state/federal guidelines and licensure requirements and company policy at all times + Coordinate investigations of serious incidents and alleged abuse allegations, including appropriate reports to required agencies + Serve as on-call support for group homes + Ensure payroll and billing is completed accurately and timely + Oversee the Accounts Payable for group homes + Monitor and assure compliance with monthly, quarterly, and yearly financial goals to ensure services are provided as indicated in each person’s Individual Program Plan + Coordinate Incident/Accident Review process, monitor for patterns, and provide feedback for action necessary to prevent incidents in future + Serve as member of agency management team + Hire, train, evaluate, and monitorany other assigned personnel complete timely Performance Reviews to ensure employees are productive, accountable, and successful in their positions + Conduct and/or monitor training for all staff in least restrictive techniques, behavior management, active treatment, client rights, prevention of abuse/neglect, documentation/data collection, emergency procedures, and other areas as needed + Other duties as assigned Qualifications + Degree in Human Services field or related field and minimum of two years working directly with Elderly and Developmentally Disabled required, or equivalent combination of education and experience + Two years supervisory experience preferred About our Line of Business ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visitwww.rescarecommunityliving.com. Follow us on Facebook andLinkedIn (https://www.linkedin.com/company/rescare-community-living/) . Salary Range USD $65,998.40 / Year ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com . Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information. Job LocationsUS-NC-RALEIGH ID 2024-154728 Line of Business ResCare Community Living Position Type Full-Time Pay Min USD $65,998.40/Yr. Pay Max USD $65,998.40/Yr.