The Program Manager is responsible for developing and managing applicable management system / Market Sector activities, including account management, auditor development, commercial activities, technical training and business planning.

What You Will Do:

Participate as a management team member in the development and implementation of Accreditation Program Rules & company procedures / processes to achieve company and corporate objectives, related to sector program. Develop and manage Global and Regional Market Strategy to drive sustainable growth initiatives within applicable market segment, including sales contracts secured, budgeted revenue targets, auditor execution capabilities, etc. Train Audit Staff related to sector scheme & participate / lead in auditor competency evaluations. Perform Technical Package Reviews and certification decision authority for Initial, Extension and Recertification Audits.  Assist in commercial development of contracts when appropriate. Develop and Plan coordination of technical training. Participate in Accreditation Body Witness and Office Audits as it relates to sector scheme. Manage reporting requirements in sector specific database (OASIS, IAOB, etc). Perform Audits as appropriate Identify and plan auditor needs and recruit them in joint coordination with HR, Certification Manager and President ABS QE. Perform other duties as assigned by the Global Certification Manager.

What You Will Need:

Education & Experience

Willing to work independently.  Demonstrate excellent learning skills and team spirit. Minimum five (5) years of experience in Certification Business. Bachelor’s degree or recognized equivalent from and accredited university, preferably in a business/technical discipline, or equivalent business/quality related experience.

Knowledge, Skills & Abilities

Behavioral Competencies Business acumen Driving results through others Strategic agility Learning agility Adaptability Managing vision and purpose Building and Managing effective teams Political savvy Customer Service Finance experience to include forecasting and budgeting. Proven leadership ability to plan, coordinate, and manage program. Demonstrate ability in decision making and organizational skills. Demonstrates professionalism, exercises sound judgment, and has a sense of diplomacy. Familiarity with commercial, governmental, and international quality standards. Willingness to foster and incorporate change. Must be computer literate. Ability to obtain working knowledge of the ABS Quality Evaluations Quality & Environmental Management System.

Reporting Relationships:

Reports to the Global Certification Manager. May have individual contributor direct reports. 

Working Conditions:

Work will normally be performed in an air-conditioned office environment and will be non-manual in nature. Occasionally may have to lift between 5-15 pounds.  Assistance may be provided by a member of the same department. May encounter stressful situations as are prevalent in management level positions.  May travel occasionally as necessary.