Philadelphia, PA, US
3 days ago
Program Manager

Type: Direct Hire
Location: Philadelphia, PA
Salary: Up to $65K

Duties:

Cultivate and maintain positive relationships with customers and suppliers to enhance market exposure. Actively pursue opportunities to deliver value-added services and negotiate effectively.

Oversee program operations, including inventory and stocking strategies to optimize support for contracts.

Ensure adherence to program budgets and recommend necessary annual adjustments.

Plan and prioritize facility workflow to ensure timely inventory flow aligned with customer specifications and shipping deadlines.

Supervise department staff to deliver exceptional customer service and foster teamwork. Set and direct team goals and objectives.

Provide strong managerial support and guidance to facility teams, offering clear administrative guidelines, work instructions, policies, and procedures.

Coordinate training on AS9100 requirements and Quality Work Instructions, ensuring compliance and supporting process improvements.

Encourage and facilitate continuous process improvements.

Address and resolve promptly any communication failures or process deficiencies.

Ensure compliance with document controls, processing, recordkeeping regulations, and Wesco policies.

Uphold customer on-site policies and compliance procedures as well as Wesco policies.

Conduct supervisor performance evaluations and identify coaching needs, approving employee wage changes and promotions in accordance with policies.

Analyze workflow, time, and labor reports to recommend organizational and process improvements.

Manage on-site facilities, equipment, and maintenance to ensure cleanliness, security, and organization.

Engage with customers' auditors as required to ensure compliance with specifications and requirements.

Attend company-sponsored meetings and management training sessions as required.

Qualifications:

Bachelor’s degree OR 3+ years related experience and training; or equivalent combination of education and experience (may include sales, distribution, and inventory management

Supervisory experience is required

Demonstrated ability to provide excellent customer service/real-time problem-solving strategie

Strong process management and process improvement skill

Aerospace industry product knowledge advantageous

Experience utilizing computer software, including Microsoft Office Suite tools.

Strong understanding of supply chain management/distribution processes

Working knowledge of ISO9001 and AS9100 product distribution environments and expectations

Strong ability to analyze and interpret statistical workflow and time & labor data to produce profitable results.

INDBH

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