Mexico City, MEX
5 days ago
Program Manager, MX FBA, Profit and Analytics
Description Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s MX FBA Profit and Analytics team! We are looking for talented Program Manager for Amazon Marketplace. Amazon strives to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. Over 2 million sellers in 10 countries list their products for sale on the Amazon Marketplace. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. As an FBA Program Manager, you need to understand the different processes on the seller journey, and you will lead the design, implementation, and delivery of data solutions in the complex and ambiguous problem space that is Amazon's marketplace. The ideal candidate will be a self-starter, highly analytical, comfortable diving deep, and making data driven decisions with a strong business acumen. You must be able to handle competing priorities and manage stakeholders, setting up a roadmap for the topics you own and deliver on that roadmap. Your work will directly impact our ability to make data-driven decisions and drive the success of our business. Key job responsibilities Key job responsibilities • Work closely with the team to understand business challenges and provide data/analysis for better decision making. • Learn and understand a broad range of Amazon’s data resources and know how, when, and which to use. • Design and create the reports and metrics for tracking business and product success. • Build self-service reporting platforms, establishing automated processes for large scale data analyzes. • Understand and write high quality SQL queries to retrieve and analyze data. • Extract, Transform and Load data to build new reporting solutions. • Manage the local data infra-structure, as well as work with Global teams to assure data is consistent and accurate. • Demonstrated ability to communicate complex technical problems in simple plain stories • Automation of manual data processes, including data quality and validation • Ability to earn trust among widely differing stakeholders of different roles, responsibilities, geographical location, and, culture. About the team MX FBA Profit and Analytics team is responsible for ensuring our stakeholders and leaders have the data they need to make data-driven decisions and drive the success of our business in a profitable way. We serve the MX FBA team and work closely with many stakeholders, to ensure data accuracy and consistency across teams. In our team, a Program Manager is responsible to setting up the data roadmap, managing stakeholders, diving deep on data for that topic and designing and building Tables, KPIs, reports, dashboards and analysis to provide relevant insights. Basic Qualifications - Bachelor's degree - 4+ years of program or project management experience - 4+ years of working cross functionally with tech and non-tech teams experience - Experience defining program requirements and using data and metrics to determine improvements - Speak, write, and read fluently in English - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Preferred Qualifications - 4+ years of driving end to end delivery, and communicating results to senior leadership experience - 4+ years of driving process improvements experience - Experience building processes, project management, and schedules - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Knowledge of any data visualization tools like Quicksight, Tableau or similar BI tools
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