Clear and effective processes make sure every customer across the globe receives the speed, quality, and reliability they expect from Amazon. As a Transportation Network Program Manager, you'll get involved in analysing the way we do things and working with colleagues across a number of teams to make our processes better. This role is an opportunity to help shape the future of Amazon, because even small changes can transform our business.

Key job responsibilities
Launch programmes, monitor performance metrics, and report on the status of key objectives that affect deliverables
Use data to understand operational challenges and create continuous improvement initiatives
Work with a variety of other Amazon departments to identify and leverage best practices
Within a program environment, lead a multidisciplinary team in overcoming challenges and drive progress
Manage stakeholders and internal processes, and define standards

A day in the life
As a Program Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You’ll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you’ll identify exciting new opportunities and will take the lead when it comes to designing their implementation.

You’ll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better.

About the team
GTS, or Global Transportation Services, are the team responsible for ensuring that the different transportation steps of a package are aligned and optimized. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions.