HealthPartners is hiring for a Program Manager, Business Insurance. This position is responsible for the implementation and ongoing administration of the HealthPartners business insurance program under the direction of the Senior Director of Risk Management. The business insurance program includes purchasing insurance on behalf of the organization and implementing strategies to decrease the organization’s risk from loss events.
ACCOUNTABILITIES:
Implement and maintain a comprehensive business insurance program to ensure appropriate coverage cross multiple lines of insurance
Develop and maintain insurance broker relationship
Ensure completeness and accuracy of information needed for insurance actuarial report
Facilitate information gathering with internal and external stakeholders to ensure insurance needs are met
Ensure completeness and accuracy of insurance-related documents, including schedule of property locations, property statement of values, and fleet inventory
Gather loss exposure data and ensure completeness, timeliness, and accuracy of insurance applications for annual insurance renewal
Ensure completeness and accuracy of purchased insurance policies
Ensure accuracy of and timely process insurance-related invoices
Ensure organizational compliance with insurance policy requirements
Provide advice on insurance coverage questions
Process requests for insurance certificates and claim history requests
Establish internal processes for reporting loss events (accidents, damage) for insurance reporting
Assist with investigation of loss events
Report insurance claims to insurance companies and manage claims through resolution
Serve as system administrator for claims and litigation management system
Provide claim reports and loss runs as needed
Identify and implement risk mitigation strategies to decrease loss to the organization and enhance risk profile with insurers, including assisting with business continuity program
Review insurance provisions in contracts
Ensure compliance with insurance regulations
Perform other duties as assigned
REQUIRED QUALIFICATIONS:
Bachelor’s degree in Insurance, Business, Finance, Accounting or other related degree
Three years of direct experience managing a program of business insurance or five years of relevant experience in the insurance industry or finance risk management
Ability to:
Establish and maintain excellent communications with internal stakeholders
Facilitate outcomes through others
Exercise a high degree of initiative
Give oral presentations regarding insurance topics to a variety of audiences
Gain the cooperation of individuals/departments in sensitive or emotional situations
Deal with ambiguity
Plan (e.g., set objectives and goals, adjust for necessary change, evaluate results, etc.)
Think strategically and creatively
Be customer focused
Build consensus among individuals and work groups
Research, collect, maintain, and analyze data
Analyze and develop creative and workable solutions to risk-related business situations
Maintain a high degree of confidentiality
Organize and prioritize multiple tasks
Be flexible in duties and work hours
PREFERRED QUALIFICATIONS:
Associate in Risk Management Certification, Chartered Property Casualty Underwriter (CPCU), or other relevant certification
Experience administering information databases, including data analysis and trend report writing
DECISION-MAKING:
This position is expected to operate collaboratively in accordance with organizational goals and priorities.
Decisions are made with input from or at the direction of senior leadership.