Position Highlights:

Position: Program Director, IT Business Relationship ManagementHourly Pay Range: $61.80 - $95.79. The hourly pay rate offered is determined by a candidate’s expertise and years of experience, among other factors.Location: choice of Skokie, IL / Arlington Heights, IL / Warrenville, IL Full TimeHours: Monday-Friday, 8:00am - 5:00pm Hybrid PositionPeriodic travel to other corporate sites (above) required

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Job Summary:

As a Program Director, Business Relationship Management (BRM) at Endeavor Health, you will be the primary interface between various business units and cross-functional teams within the organization, ensuring alignment of goals, priorities, and resources. You will build and maintain relationships with key stakeholders across the enterprise to ensure that business needs are understood and translated into actionable strategies. You will advocate for the business, proactively identifying opportunities for growth, operational efficiencies, and continuous improvement, ensuring that business initiatives are successfully supported by relevant teams. The BRM will be a strategic partner and a trusted advisor who plays a critical role in ensuring organizational success by enabling collaboration and driving alignment between business needs and operational capabilities.

What you will do:

Relationship Building: Develop and maintain strong working relationships with key stakeholders across multiple business units to ensure ongoing collaboration and alignment on priorities and goals.Business Advocacy: Act as the voice of the business, ensuring that the needs and objectives of business units are clearly communicated to support teams (e.g., IT, finance, operations, etc.) and translated into actionable plans.Strategic Alignment: Collaborate with senior leadership to ensure alignment between the organization’s strategic goals and business unit initiatives, identifying opportunities to optimize resources and achieve better outcomes.Project Support: Partner with project management teams to ensure that business-driven projects are scoped, prioritized, and executed successfully. Provide guidance on resource allocation and ensure projects meet business needs.Continuous Improvement: Identify and advocate for opportunities for business process improvements, increased efficiency, and enhanced collaboration across departments.Risk Management: Work with business units to proactively identify risks that could impact the success of business initiatives and ensure mitigation strategies are in place.Business Needs Translation: Translate business goals and challenges into requirements for support teams, ensuring a clear understanding of priorities, timelines, and deliverables.Performance Monitoring: Track and monitor the performance of projects and initiatives, ensuring that business units receive the necessary support to achieve their objectives and providing recommendations for optimization.Cross-Functional Collaboration: Facilitate communication between business units and various support functions (e.g., IT, HR, Finance) to ensure business objectives are met and operational issues are resolved in a timely manner.Innovation and Growth: Identify and promote new opportunities for business growth and innovation, partnering with teams to implement solutions that drive organizational success.Data-Driven Decisions: Collaborate with data teams to ensure that business decisions are informed by insights and analytics, helping to shape future strategies and optimize current initiatives.

 

What you will need:

Education: Bachelor’s degree in business, Finance, Operations, or a related field required. Master's degree preferred.Experience: Seven (7) or more years of experience in a business relationship management, strategy, or project management role within a healthcare setting or related industry.Three (3) or more years of experience in managing processes, applications, or systems in a healthcare setting or relevant related industries.Two (2) or more years of leadership experience as defined as essential to the role.Unique or Preferred Skills: Experience in a healthcare delivery system or large-scale enterprise setting.Strong interpersonal skills, with the ability to build and maintain relationships across all levels of the organization.Ability to think strategically and align business needs with organizational goals.Proficiency in managing and supporting complex projects, with an emphasis on stakeholder engagement and prioritization.Deep understanding of business operations and processes, with the ability to advocate for business needs.Excellent verbal and written communication skills to effectively articulate business needs, priorities, and goals to both business and support teams.Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement and innovation.Proven ability to work effectively in cross-functional teams and drive collaboration across departments.Ability to adapt to evolving business environments and manage change effectively.

Benefits (For full time or part time positions):

Premium pay for eligible employeesCareer Pathways to Promote Professional Growth and DevelopmentVarious Medical, Dental, Pet and Vision optionsTuition Reimbursement Free ParkingWellness Program Savings Plan Health Savings Account OptionsRetirement Options with Company MatchPaid Time Off and Holiday PayCommunity Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.