We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK. Responsible for fostering a fun environment.Responsible for being a gracious host to all guests and co-workers.Responsible for promoting a positive influence in the community and participating in company-sponsored events.Selling programs and racing forms.Follow standards of neatness and cleanliness for the shop in order to maintain customer appeal.Follow policies and procedures that affect inventory control.Maintain product knowledge of gaming facility events, activities, and amenities around the facility to ensure personalized guest services.Ensure interactions with internal and external guests, delivery exceptional customer service BRING US YOUR BEST. Must be 18 years of age.High school diploma or equivalent.Read, write legibly, understand and speak English.Must be proficient in Microsoft applications (Excel, Access, Word).Must be licensed with The Massachusetts Racing Commission.Excellent customer service/communication skills.Must meet professional appearance standards as prescribed by company policy.Must be able to respond to visual and oral cues.Able to work at a fast pace in often crowded/noisy environment.Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
STARTING SALARY $16.35 per hours, plus tips Connect With Us! Not ready to apply? Connect with us for general consideration.