Program Analyst 1 Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4773543) Apply  Program Analyst 1 Salary $50,836.00 - $77,321.00 Annually Location Dauphin County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2024-15194-08050 Department Department of Transportation Division TR Bur Innvtns Opening Date 01/06/2025 Closing Date 1/19/2025 11:59 PM Eastern Job Code 08050 Position Number Multiple positions may be filled from this posting Union Non Union Bargaining Unit A3 Pay Group ST06 Bureau / Division Code 00083900 Bureau / Division Bureau of Innovations Worksite Address 400 North Street, 7th Floor City Harrisburg, Pennsylvania Zip Code 17120 Contact Name PD HR Support Unit Contact Email ra-pdhrsupportunit@pa.gov + Description + Benefits + Questions THE POSITION Join the Department of Transportation and enhance your administrative journey! As a Program Analyst 1, you will support the analysis and assessment of various agency programs and projects to evaluate how well they are achieving their goals and objectives. This role offers a significant opportunity to impact the success of various initiatives within the department. Boost your administrative career by stepping into a role with the Department of Transportation! DESCRIPTION OF WORK In this role, you will assist in analyzing and evaluating agency programs and projects to assess the achievement of their goals and objectives. Your responsibilities will include supporting the development of solutions and recommendations for program or policy modifications, as well as evaluating the impact of these changes on overall efficiency and effectiveness. You will contribute to enhancing the programs and strategic focus areas of the Department of Transportation. You will play a key role in leading project teams to analyze programs, identify issues, and propose opportunities for improvement. This includes developing strategies to secure approval for recommendations; creating actionable plans for implementation; and providing project management support to various functional teams. Additionally, you will conduct studies to guide decisions regarding PennDOT policy adjustments; gather and analyze relevant data; formulate conclusions and recommendations; and prepare comprehensive reports. Your efforts will also support the department's strategic planning initiatives, collaborating with a team to align executives with core departmental values and produce public-facing documentation for the department's website. Work Schedule and Additional Information: + Full-time employment + Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch. + This position is eligible for an alternate work schedule (AWS). + Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. + Salary: In some cases, the starting salary may be non-negotiable. + You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: + One year of paraprofessional analytical experience; or + An equivalent combination of experience and training. Other Requirements: + You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency. + You must be able to perform essential job functions. How to Apply: + Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). + If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. + Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. + Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: + Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go towww.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us atra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS): + 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION + Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). + Your score is based on the detailed information you provide on your application and in response to the supplemental questions. + Your score is valid for this specific posting only. + You must provide complete and accurate information or: + your score may be lower than deserved. + you may be disqualified. + You may only apply/testoncefor this posting. + Your results will be provided via email. Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) ! See the total value of your benefits package by exploring ourbenefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box. *Eligibility rules apply. 01 How many years of full-time paraprofessional analytical experience do you possess? + 1 year or more + 6 months but less than 1 year + Less than 6 months + None 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 How much college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add transcript(s) to the application after it has been submitted. If you are claiming credits/degree based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. + 60 credits or more + 30 but less than 60 credits + Less than 30 credits + None 04 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . + Yes 05 WORK BEHAVIOR 1 – ANALYZING INFORMATION Performs program, operational, fiscal, and policy analyses of an organization's program areas for the purpose of developing solutions and recommendations for program changes. Determines whether programs achieve objectives and operate effectively; and analyzes programmatic effects and implications of prior policy decisions or proposed policy changes and other special studies. Analyzes and evaluates agency programs or projects to determine the extent to which the goals and objectives are being met and to determine the impact of changes. + A. I have experience determining if program areas are achieving objectives and operating effectively. I was responsible for analyzing results and making recommendations for improvements. + B. I have experience determining if program areas are achieving objectives and operating effectively. I was responsible for analyzing results; however, someone else was responsible for making recommendations for improvements based on my analysis. + C. I have successfully completed college-level coursework related to quantitative and/or qualitative business analysis, or business and/or program planning methods. + D. I have NO experience or coursework related to this work behavior. 06 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + Your experience determining if program areas are achieving objectives and operating effectively. + Your experience analyzing results. + Your experience making recommendations. 07 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 08 WORK BEHAVIOR 2 – RESEARCH Researches and analyzes pertinent program related data and information such as legislation, policies, procedures, staffing, operations, program measures, contracts, target populations, and program impacts to construct charts, graphs, and reports to be used in program, fiscal, and policy analysis. + A. I have experience researching databases, records, and files for various projects and reports. When given a topic, I was responsible for compiling all available documents from a variety of data sources. + B. I have experience retrieving specifically requested records and files from a single records location. + C. I have successfully completed college-level coursework related to research methods, research design and analysis, statistics, or data collection. + D. I have NO experience or coursework related to this work behavior. 09 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + Your experience researching databases, records, and files. + Your specific responsibilities. 10 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 11 WORK BEHAVIOR 3 – COMMUNICATION Prepares and presents information, studies, and reports verbally and in writing on program or project evaluations, development, and analysis to provide policy and decision makers with information to be used in planning, implementing, monitoring, and resource allocation. This may include preparing narrative reports, tables, graphs, and charts. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have developed AND presented materials regarding program or project evaluations, development, or analysis + B. I have developed OR presented materials regarding program or project evaluations, development, or analysis. + C. I have developed OR presented materials NOT related to program or project evaluations, development, or analysis. + D. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or speech. + E. I have NO experience or coursework related to this work behavior. 12 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The type(s) of materials you developed and/or presented. + Your level of responsibility. 13 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 14 WORK BEHAVIOR 4 – MANAGING AND ANALYZING DATA Utilizes computer software such as Microsoft Excel to analyze data collected from a variety of sources. Creates charts and graphs for use in reports and presentations supporting project evaluations, development, and analysis in order to provide policy and program decision makers with information to be used in planning, implementing, monitoring, and resource allocation. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience performing data analysis AND presenting data in reports. I was responsible for all aspects of gathering and managing data, choosing data analysis methods, carrying out data analysis AND developing charts and graphs for reports based on the data I gathered. + B. I have experience performing data analysis. I was responsible for all aspects of gathering and managing data, choosing data analysis methods, or carrying out data analysis. + C. I have experience developing charts and graphs based on data SOMEONE ELSE gathered. + D. I have successfully completed college-level coursework related to data gathering, management, analysis, and reporting using computer software. + E. I have NO experience or coursework related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + Your experience performing data analysis - list your specific duties. + Your experience developing charts and graphs using data gathered - specify if you or someone else gathered the data. 16 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours Required Question Agency Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov