PROGRAM ADMINISTRATOR - SES - 60036019 Date: Feb 4, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) . Requisition No: 845760 Agency: Children and Families Working Title: PROGRAM ADMINISTRATOR - SES - 60036019 Pay Plan: SES Position Number: 60036019 Salary: AGENCY TO UPDATE Posting Closing Date: 02/13/2025 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Program Administrator Department of Children and Families Internal Agency Current employees will be compensated in accordance with the DCF salary policy. Location: Panama City, Marianna, Tallahassee Agency: Children and Families Working Title: Program Administrator - SES Position Number: 60036019 Salary: $55,000.14 - $109,561.72 DESCRIPTION This is a highly responsible position requiring supervisory, administrative, and management expertise to guide the delivery of services for families and adults in adult direct services programs within a twelve-county area consisting of Bay, Calhoun, Jackson, Jefferson, Gadsden, Gulf, Holmes, Leon, Liberty, Franklin, Wakulla, and Washington in accordance with federal and state laws, rules and regulations, and regional procedures. EXAMPLES OF WORK PRIMARY DUTIES INCLUDE, BUT ARE NOT LIMITED TO: Administrative supervision and coordination of all direct service operations related to the assigned service or program area. Appropriate delegation of authority to supervisors and the review/approval of personnel actions and assignments made by them. Management of the program and administrative functions of assigned departmental services units including the assessment of service utilization effectiveness, development and monitoring of corrective action plans, and directing intra-program coordination to ensure timely and effective service delivery. Assisting in case management decisions, when necessary, through coordination with program office staff, attendance at programmatic meetings, and individual case staffing. Participation in management and operations meetings to present service area issues and input into administrative decisions regarding overall operational needs. Efficient and equitable distribution and control of allocated service area staff, facilities, supplies, and equipment. Community and service delivery coordination through identification of gaps in service provision and collaborating in the development of resources to meet identified needs. Development of working agreements/relationships and effective service coordination among departmental program units, other human service agencies, and the general community regarding departmental programs. Direct provision or arrangement for the provision of staff development, training, and programmatic or administrative technical assistance. Participation in regional workshops and trainings available for providing an opportunity to increase professional knowledge, skills, and abilities. KNOWLEDGE, SKILLS AND ABILITIES INCLUDE: Knowledge of Adult Protective Services. Knowledge of methods of compiling, organizing, and analyzing data. Computer skills to include the use of MS Excel, Power Point, Word, and FSFN. Ability to develop program manuals, policies, procedures, standards, and rules. Ability to analyze the effectiveness of service program and identify resources or adjustments required to meet needs. Ability to plan, organize and coordinates work assignments. Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships with others. Ability to conduct meetings and trainings. Ability to evaluate service delivery. MINIMUM QUALIFICATIONS • A bachelor’s degree from an accredited college or university or professional experience working with the Department of Children and Families involving Adult Protective Services, investigations, interviewing or counseling may be substituted year for year of college education. • A master’s degree from an accredited college or university can substitute for one year of experience. • Supervisory experience. • No disciplinary action within the past 24 months. • Must be willing to travel. EXAMPLES OF JOB CHARACTERISTICS Judging Qualities of Things, Services People Making judgments about or assessing the value, importance, or quality of things or people. Developing Objectives and Strategies Establishing long range objectives and specifying the strategies and actions to achieve these objectives. Communicating With Persons Outside Organization Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer. Making Decisions and Solving Problems Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution. Communicating With Other Workers Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer. Analyzing Data or Information Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts. Getting Information Needed to Do the Job Observing, receiving, and otherwise obtaining information from all relevant sources. Monitoring and Controlling Resources Monitoring and controlling resources and overseeing the spending of money. Implementing Ideas, Programs, etc. Conducting or carrying out work procedures and activities in accord with one's own ideas or information provided through directions/instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products. Guiding, Directing and Motivating Subordinates Providing guidance and direction to subordinates, including setting performance standards and monitoring subordinates. Staffing Organizational Units Recruiting, interviewing, selecting, hiring, and promoting persons for the organization. Performing Administrative Activities Approving requests, handling paperwork, and performing day-to-day administrative tasks. Developing and Building Teams Encouraging and building mutual trust, respect, and cooperation among team members. Updating and Using Job-Relevant Knowledge Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions. Establishing and Maintaining Relationships Developing constructive and cooperative working relationships with others. EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job Judgment and Decision Making Weighing the relative costs and benefits of a potential action Management of Financial Resources Determining how money will be spent to get the work done, and accounting for these expenditures Service Orientation Actively looking for ways to help people Social Perceptiveness Being aware of others' reactions and understanding why they react the way they do Coordination Adjusting actions in relation to others' actions Speaking Talking to others to effectively convey information Writing Communicating effectively with others in writing as indicated by the needs of the audience Reading Comprehension Understanding written sentences and paragraphs in work related documents Active Listening Listening to what other people are saying and asking questions as appropriate Information Gathering Knowing how to find information and identifying essential information Time Management Managing one's own time and the time of others Critical Thinking Using logic and analysis to identify the strengths and weaknesses of different approaches Identifying Downstream Consequences Determining the long-term outcomes of a change in operations Implementation Planning Developing approaches for implementing an idea Identification of Key Causes Identifying the things that must be changed to achieve a goal Visioning Developing an image of how a system should work under ideal conditions Administration and Management Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods Personnel and Human Resources Knowledge of policies and practices involved in personnel/human resource functions Education and Training Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles Economics and Accounting Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data Mathematics Knowledge of numbers, their operations, and interrelationships including one or more of the following: arithmetic, algebra, geometry, calculus, statistics, and their applications English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar Law, Government and Jurisprudence Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process Customer and Personal Service Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques Public Safety and Security Knowledge of some or all of the following: weaponry, public safety, security operations, rules, regulations, precautions, prevention, protection of people, data and property The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location: PANAMA CITY, FL, US, 32401 MARIANNA, FL, US, 32446 TALLAHASSEE, FL, US, 32303 Nearest Major Market:Panama City