This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your role at Baxter

TheProfessional Medical Services Administrator will manage ourWelch Allyn, Inc. RetinaVue Network by providing professional governance, technical expertise, and management of the day-to-day operations of RetinaVue's Telehealth Program and initiatives. In addition, this role will interact daily with the Chief Medical Director of RetinaVue, P.C., the relevant entity Provider Groups, and work closely with a network of board-certified, state-licensed ophthalmologists and retina specialists dedicated to RetinaVue's Professional Medical Services in the U.S. This individual will also support the S&OP process for our Front Line Care US portfolio along with marketing operations processes.

What you'll be doingKey Responsibilities

RetinaVue, P.C. – Professional Medical Services

Lead all aspects of physician licensing and credentialing and maintain compliance with state and federal regulations.Collaborate with cross-functional partners, including Legal and Compliance, Sales, Project Managers, Finance, and Software Engineers, a critical component of this work.Manage aspects of the daily operations and functions by providing leadership and strategic direction to internal team membersOversee all non-clinical, technical, business, support, and regulatory activitiesContribute to the development of RetinaVue Telehealth Program by serving as the expert in remote professional medical servicesRecruit, onboard, train and stewardship of network physicians along with physician retentionServe as a liaison between Welch Allyn/Baxter and consulting physiciansConduct, coordinate, chair, and support Credentialing Committee and Director meetings, including scheduling, preparation, facilitation, and documentation of meetingsDevelop, implement, and continuously improve credentialing, re-credentialing, and privileging processes, policies, and procedures to ensure compliance with regulatory requirementsCoordinate credentialing services by hosting weekly meetings to review licenses, reappointment applications, and expirable documentation. Complete audits and assessmentsOversee the end-to-end initial and re-credentialing process for providersLead The Joint Commission accreditation and reaccreditation processes every three yearsResponsible for all contractual relationships, including its owners, the physicians, our management services agreement, and how those ultimately inform our customer relationships.SCS reports to the Manager of Professional Medical ServicesTactical execution of contract obligations including but not limited to the management services fee, physician compensation, licensing, credentialling, and customerIndividual actively ensure comprehensive, compliant 50 state coverage of professional medical services, ensuring cost effective business continuityEstablish KPIs and operating mechanisms that create simplicity and speed in our contracting process.

Legal and ComplianceEngage with outside counsel and third-party partners as needed for business regulations and standardsMonitor and coordinate OIG/GSA Exclusion checks for federal healthcare programs, including Medicare and MedicaidAssist with customer auditsEnsure and update policies and procedures, and Independent Contractor policies according to TJC and NCQA guidelinesEnsures compliant 50 state operation of our professional medical services

FinancialDevelop and maintain annualized operating plan. Maintain partnership with FP&A on costs variance as required.Review and adjust the management services fee as our cost to provide those services changesManage, review, and process physician over-read payments and Director expensesManage and keep records of taxes, and liabilities (e.g., insurance)Intimately understand how our contract service types map to revenue and cost performance. Analyze month on month variability to lead change and improve business predictability.Maintain compliant financial reporting requirements at the individual legal entity level

What you'll bringBachelor's Degree required5+ years of experience in a customer success, project management, credentialing or related field,; healthcare experience highly desiredStrong leadership capabilities and ability to initiate and maintain cross-functional relationshipsAbility to take actions and implement effective solutions in a timely manner and lead multiple priorities while working cross functionally.Skilled user of Excel, PowerPoint with the ability to learn new software systems quicklyAble to analyze data quickly and thoroughly and provide actionable business recommendations based on data. Has a respect for data and analytical approaches to decision-making.Experience in providing creative solutions to business challenges, with focus organizational planning gaps.Strong project and process management skills.Good business/financial savvy and judgment.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $88,000 - 121,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position is also eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
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Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.