Work Schedule
Standard (Mon-Fri)Environmental Conditions
Able to lift 40 lbs. without assistance, Loud Noises (Equipment/Machinery), Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materialsJob Description
Field based role : >75% travel.
Band : 5
Location : Mumbai.
Initially supporting pan India & after 6 months onwards will primarily support Central and West Region for ICSP (75%) and TEA (25%) of work time.
General Duties :
1) Post-application training to customers
2) Basic Training, troubleshooting and reporting
3) Training as per tender or PO dedication
4) On-site workshops/seminars at various customer sites
5) Paid training program at customer sites
6) Online support to customers in case of parallel work pressure
7) On-Field training of new joiners
8) Pre-sales involvement as per request from TSS team/marketing team
9) Other duties assigned by line manager
10) Learn alternative chromatographic techniques for enhanced customer support