Description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

The Digital Product Owner (PO) is a manager-level role responsible for collaborating with cross-functional partners to deliver a top-tier customer experience aligned with business goals. Acting as a “first among equals,” the PO leads the Product Team by fostering collaboration between Product Management, UX Design, and Development, while managing relationships with internal and external stakeholders.

The PO will identify opportunities to enhance content workflows, optimize tools, and drive innovation in content management solutions. If you have experience in Product Management, especially in content management systems (CMS), digital asset management (DAM), product information management (PIM), and content workflow automation, we are looking for you!

Responsibilities Own and drive the digital product vision and roadmap Serve as the primary point of contact for questions for and from the product team Ingest business strategy and prioritize team backlog based on highest value for the organization and customer impact Engage closely with stakeholders to ensure understanding of business needs and to maximize existing capabilities Accept delivery of working product on behalf of customers and key stakeholders Leverage data, analytics, and AB testing to iterate and gather feedback in support of continuous improvement Ensure A/B testing is executed for applicable enhancements, and drive team financial accountability for results Set and communicate delivery of business value and outcomes to key business stakeholders and senior-level executives Partner with Development Team to ensure they stay on track to the outlined sprint goals Coordinate with other Product Teams & the Digital PMO to understand dependencies and leverage shared data and systems to their fullest Manage Third-Party solutions and relationships to build and maximize product capabilities Balance continuous focus on modernizing and optimizing the technology stack with feature development Strong understanding of customer needs, expectations, and ability to deliver on those Maintain industry knowledge and insight to inform product roadmap Continuously evolve and optimize processes and standards to build speed, quality, agility, and flexibility for the Platform and the Enterprise Ensure digital product(s) are operational and meet service level agreements (SLAs) Ensure platform stability and operational integrity via participation in team-based on-call rotations and defect triage Recruit, train and manage Product Analysts; with accountability for implementing and maintaining Platform standards

Qualifications

7+ years of experience, with an increasing scope of responsibility, in digital operations, agile product management, project management, or a related function 5+ years effectively leading teams or directly managing associates; including hiring, developing, motivating, and directing priorities 3+ years Agile SDLC experience Strong technical understanding, ability to translate to non-technical partners Experience partnering with and managing 3rd party vendors Education Bachelor's degree in business, or related field, preferred

 

Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office. 401k with company match and Associate Stock Purchase program with discount No-cost mental health and wellbeing support through our Employee Assistance Program (EAP) Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including an inclusive family building benefit, childcare discounts, and home, auto and pet insurance. Tuition reimbursement and scholarship opportunities for post-secondary education programs 40% merchandise discount and gratis that encourages you to come back to your senses!

Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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