Overview:

Responsible for leading a bank-wide effort to enhance and modernize the Debit & ATM Card products.   Plays an integral role in the development of successful implementation strategies and goals; monitors the progress towards the desired outcomes. 

Primary Responsibilities:

Sets strategic direction for the modernization effort and presents project and business plans to senior management and employees.  

Review new developments in company markets, evaluating and recommending services or enhancements Implement and manage changes in service, communication, and marketing strategy.

Manage all aspects of implementation and existing product modification to include but not limited to the design and development of services, portfolio conversion and process improvements; act in a liaison capacity with affected departments.

Establish marketing and training objectives; work with other Bank departments to develop effective programs to service and maintain products.

Recommend product pricing, understanding the cost structure.

Ensure product/services are marketable, profitable and comply with legal and regulatory requirements.

Maintain an awareness of new trends and developments in marketing and company products and services.

Responsible for vendor relationship(s), including expense planning, performance management, and vendor due diligence.

Develop a thorough understanding of the Debit Card and ATM Card businesses and their functions, processes, and operations.

Combine technical understanding with business knowledge to anticipate impacts of strategy and process change.

Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.

Promote an environment that supports diversity and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.

Education and Experience Required:

Bachelor’s degree, or equivalent work experience

7 years’ proven marketing, product management, financial, operations and/or project management experience

Education and Experience Preferred:

Strong interpersonal and analytical skills

Highly organized with an ability to multi-task

Demonstrated ability to work as part of a team, as well as contribute on an individual basis

Outstanding interpersonal and verbal and written communication skills

Demonstrated leadership skills

Project Management skills

Strong developmental and research ability

Product Management experience preferred

Working Model/Office Location:

This is a hybrid location requiring 3 days in-office per week.  Eligible candidates must live within commuting distance to 345 Main Street, Buffalo, NY 14203.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $100,611.94 - $167,686.57 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LocationBuffalo, New York, United States of America