PRIMARY PURPOSE Management of the Card Acquiring portfolio to ensure sustainability and competitiveness through developing features and solutions; ownership of the income statement to drive revenue and reduce costs; conducting market research; generating product requirements; sales and marketing initiatives; determining specifications production timetables; pricing; time-integrated plans for product introduction; developing strategies for the product in line with the Bank's strategic objectives; whilst ensuring that the appropriate governance is applied. TECHNICAL COMPETENCY REQUIREMENT + Product management skills + Advanced understanding of acquiring value chain + Knowledge and understanding of business drivers. + Practical application of knowledge and skills to drive business growth and meet customer needs. + Analytical, confident, and competent self-starter with excellent organizational skills + Deadline- and target driven with a high attention to detail. + Excellent written and verbal communication skills with a strong ability to influence and negotiate. + Work well under pressure, resilient and manage stress effectively. + Advanced knowledge of the regulatory environment in payments, including industry bodies such as PASA, Bankserv and Card Schemes such as MasterCard, Visa, Dinners Club, American Express etc. + Advanced knowledge of the Card Acquiring business including Physical Point of Sale, Mobile Point of Sale, E-commerce and Integrated Solutions as well as payment form factors such as cards, mobile phones, stickers etc. + Good business acumen with the ability to anticipate problems and identify possible preventative measures. + Strong relationship building and teamwork skills REQUIRED MINIMUM EDUCATION AND TRAINING + Bachelor's degree in commerce or equivalent. + Post Graduate qualification in Commerce would be ideal. REQUIRED MINIMUM WORK EXPERIENCE + 7 years' work experience, of which 4 years was in product development and/or management and 2-3 years general banking experience KEY PERFORMANCE AREA (KPA) FINANCIAL MANAGEMENT + Partner with Finance Team to produce budgets and forecasts. + Manage product to deliver financial budget. CUSTOMER CENTRICITY + Demonstrate understanding of merchant solutions customer. + Demonstrate understanding of broader PBB customer and how Merchant Solutions fits into the ecosystem. + Ensure Merchant Solutions meet Payments Industry requirements and addresses the customer needs. OPERTIONAL EXCELLENCE + Partner with key internal stakeholders to deliver competitive product. + Manage internal and external stakeholders to minimise downtime and negative impact on customers. DATA MANAGEMENT + Use Bank MIS capabilities and reports such as the Trigger report to derive business insights that will be used to manage product and enhance value to customers STAKEHOLDER MANAGEMENT + Ensure Card Scheme compliance. + Ensure PASA industry compliance. + Manage relationship with internal stakeholders: FCU, Risk, CCC, Audit, Legal etc. + Maintain close relationship with frontline staff and Regional Managers. PRODUCT DEVELOPMENT + Develop compelling CVP. + Introduce product enhancements to remain competitive. LEARNING AND GROWTH + Take ownership for own career advancement. + Manage self and others through change. This position is advertised in line with our commitment to Employment Equity.