Job Description A client/employer of Insight Global headquartered in Memphis, TN is searching for a Product Manager to join their team. This candidate will sit fully remote and work alongside different stakeholders to ensure clients are fully supported by managing product setup and customer onboarding. Responsibilities may include: - Triage product defects - Collaborating with different stakeholders to address client needs and ensure smooth customer onboarding - Oversee the setup of products by handling configuration, creating user accounts, and resolving any technical issues - Conduct product demonstrations and create reference materials for users - Deliver customer support and gather feedback to improve the client experience - Participate in system testing We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - At least 3-5 years of experience as a Product Manager or equivalent. - Excellent customer support experience and communication skills. - Strong analytical and problem solving abilities - Previous experience working with large clients - Ability to triage product defects and resolve issues - Bachelor's degree in related field - Local to Memphis null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.