**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! The PXM is a PIM (Product Information Management) role in the Digital Business team which supports and enables the platform to accomplish Copeland and subsequent business objectives. It is the focal point for driving utilization and adoption of the Product Information Management (PIM) system, Salsify. It will coordinate with business owners to run, document, process, and govern tools and platforms related to the capability. This system is the source of truth for product information used on our website and in third-party channels. This role’s main purpose is to develop processes and systems that make accurate and comprehensive product information available to both internal teams and external customers, including retail platform syndication. The PXM Lead operates across our business units to drive the organization's product information strategy, ensuring that the product data supports business objectives, and will collaborate closely with multi-functional teams to drive the creation and maintenance of high-quality product information assets. They will be overseeing the maintenance, development, and operation of the PIM system, ensuring data accuracy, and facilitating efficient data distribution across various channels. Collaborating with the Digital Capability Manager, this position will also work closely with other capabilities and functions including DAM Lead, Web Experience Lead, and Commerce Sales teams and Marketing teams. **As The Product Experience Management (PXM) Lead, You Will:** + Lead all aspects of the operation and maintenance of the Salsify PIM system, including configuration, data modeling, taxonomy development, and data governance. + Define and implement data quality standards, ensuring that product information is accurate, complete, and consistent across all platforms and channels. + Own the data integration features within the PIM to collect and share information with external systems, including DAM (digital asset management; Aprimo) system; CMS/Commerce (Content and Commerce in Optimizely); and TMS (Translation Management System). + Collaborate with IT and other groups as needed to integrate the PIM system with other enterprise systems to facilitate flawless data flow. + Develop and maintain a product taxonomy and classification system that enhances data organization and improves search ability. + Implement workflow automation processes within the PIM to streamline data entry, approval, and distribution. + Handle the syndication of product data to external channels, including e-commerce websites, marketplaces, and partners. + Apply data analytics tools and techniques to derive insights from product information, helping to find opportunities for improvement and optimization. + Ensure compliance with data privacy regulations and maintain data security measures within the PIM system. + Collaborate with multi-functional teams, including sales teams, product managers, marketing teams, and IT to align PIM activities with business goals. + Provide mentorship and training on standard processes related to product data management. + Develop and deliver training for PIM system users and partners. + Capture feedback from various sources, including customers and internal teams, to continuously improve product information content and processes. Conducting regular audits of the PIM and brands to identify any inconsistencies or gaps in information. + Collaboration and relationship building to guide and drive adoption with our business owners. + Deep understanding of downstream impacts when data or structure changes in the system and how it manifests within each channel commerce page and impacts customer experience and journey. **Other** + Strong collaboration, communication, and presentation skills + Experience working with and collecting requirements from team members. + Excellent listening skills to understand and interpret customer responses. + Strong facilitation skills to lead requirements and user story sessions + Good interpersonal skills + Analytical skills to understand the health of the system and adjust system operation practices **Required Education, Experience & Skills:** + Bachelor’s degree in communications, Marketing, Analytics, or equivalent + Three to five (3-5) years of PIM system experience + Solid understanding of PIM, metadata, taxonomy, and SEO standard processes. + Prior experience with metadata input, coordinating large amounts of files, hi-res file transmissions (FTP, servers, etc.), file naming conventions, and database reporting. + Experience in leading Product information data internally. + Strong communications skills, including reading and writing in English. + Well-organized and highly structured individual, with the ability to give attention to detail. + Excellent analytical skills, with the ability to apply data in providing solutions and driving strategic business decisions. + Self-starter that can work independently and identify process improvements proactively. **Preferred Education, Experience & Skills:** + Three years of Salsify experience + One (1) year or more of experience in enterprise DAM (Aprimo ideal) + Experience or Trans Perfect/Global Link TMS implementation + Basic knowledge of Python, API Concepts, and JSON **St. Louis, MO** Flexible Work Schedule – Remote Work Option and Core Hours This role has the flexibility of a remote work option up to three days a week and a core hour schedule. You can choose to flex your start and stop times given you are working during the core hours of 9:00 AM - 3:00 PM. Our teams work together to ensure our chosen work schedules enable our creativity and productivity as we serve the needs of our customers. **Why Work in St. Louis, Missouri** Our facility is located in St. Louis, famous for its Gateway Arch standing at 630 feet tall. St. Louis is a family-friendly, historic metropolitan area with a low cost of living and first-class schools. The city offers excellent restaurants, shopping areas, art galleries, and numerous festivals throughout the year, making this an exciting place to live and work. **About Our Location** Our location is the host of Copeland’s corporate headquarters. Our products have become household names that support the comfort and well-being of our customers. The employees at this location provide support to the various businesses within the platform, allowing for many networking opportunities across businesses. **Sidney, OH** Flexible Work Schedule – Remote Work Option and Core Hours This role has the flexibility of a remote work option up to three days a week and a core hour schedule. You can choose to flex your start and stop times given you are working during the core hours of 9:00 AM - 3:00 PM. Our teams work together to ensure our chosen work schedules enable our creativity and productivity as we serve the needs of our customers. **Why Work in the Greater Miami Valley Area** Our facility is located in Sidney, OH, conveniently located within driving distance to several larger cities, such as Dayton, Troy, and Columbus. The area’s generally low costs of living, excellent school systems, and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants, festivals, shopping, and arts scenes that make them exciting places to live and work. **About Our Location** Our newly renovated Sidney campus has 1M square feet of manufacturing floor with an additional 120k square feet of leading-edge lab facilities. This location is the headquarters for our HVACR Americas business unit. Through our many years of compressor expertise, our products help bring comfort and convenience to refrigeration, commercial, industrial, and residential spaces. Approximately 1600 employees work in Sidney, who all support a multitude of business functions. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Sidney location. Learn more about us! **\#LI-Hybrid #LI-AB2** **Our Commitment to Our People** Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.  Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! **Our Commitment to Diversity, Equity & Inclusion** At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.  **Work Authorization** Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.