Product Designer
Insight Global
Job Description
As a UX Designer, the individual will play a pivotal role in shaping the experience vision for lululemon's webpages for two workstreams: Size & Fit and Education Experiences. The team is looking for a senior designer with strong guest/customer-facing user experience and visual design experience. The individual will be joining a large team of approximately 20 other designers focusing on shaping lululemon's roadmap and vision for Size & Fit and Education Experience workstreams:
Size and Fit The client empowers guests with tools and education to make confident online purchases by ensuring they have the right size and fit information. The goal is to build trust in the client's size and fit recommendations, eliminating the need for guests to search multiple sourcesboth on and off the platform. The client integrates educational features across key touchpoints, including:
Category Detail Pages
Search & Filters
Product Pages
Size Guides
Quizzes
Key Guest Needs
Consistent Recommendations Guests require detailed and consistent recommendations in order to build trust.
Contextual Information All the crucial information guests need to be assured of the perfect size and fit is woven throughout the journey.
Clear Language Guests are seeking simple and consistent language to decode the mystery of choosing their size and fit. No lulu-isms.
Inclusive Representation Guests are seeking enhanced visual aids and supporting information to help them understand how garments fit and feel.
Current & Upcoming Initiatives (Q1/Q2)
Enhancing Fit & Length Education Ensuring consistent fit and length guidance across genders and product categories.
Length Guide Exploration Developing an educational tool to showcase how different garment lengths fit various body shapes.
Size Guide Enhancements Expanding size and fit education with features like product measurements, how to measure guides, and length guides.
Hybrid Sizing Solutions Creating a scalable approach for Web and Guest App to display translated sizes (e.g., alpha to numeric) on product pages.
TrueFit Improvements Enhancing the UI for a better experience and exploring expansion into additional categories, such as Sports Bras.
Education Experience This team focuses on two key themes:
Deepening guest understanding of the client's product assortment
Helping guests differentiate between the client's products
They integrate educational features across key touchpoints, including Category Detail Page and Product Detail Page. They achieve this by integrating educational features across category and product pages.
Current & Upcoming Work (Q1/Q2)
Developing a robust metrics system to visualize key product attributes
Implementing a new strategy for education and storytelling across category pages using dynamic promo tiles
Refining the product comparison tool on CDP, ensuring parity with the latest App updates and improving accessibility
Enhancing the franchise comparison feature on PDP for a more seamless guest experience
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
- Over 5 years of Product Designer experience; preferably coming from a customer facing background either retail, ecommerce adjacent, or omni-channel industries
- User Centered Design methodologies; creating mock-ups and prototypes at varying levels of fidelity; UI design,
- including current industry best-practice in UI standards, and Accessibility requirements, for web and mobile.
- A portfolio demonstrating your end-to-end design process.
Proficient in Figma null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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