We're looking for a dynamic Sr. Product Delivery Associate to join our team. This role offers the chance to shape software behavior based on business requirements, advocate for top-tier commercial real estate software, and promote customer-focused innovation with a cross-functional team. The ideal candidate will have strong problem-solving skills, a knack for creating actionable insights, and a passion for software development in a fast-paced environment.

Job Summary:

As a Sr. Product Delivery Associate within the software engineering team, you will collaborate with product managers to develop and implement product backlog items. You will engage with end users to understand their requirements and immerse yourself in their daily activities. Your role will involve providing insights, requirements, clarity, and testing feedback to developers on a daily basis. You will also be responsible for facilitating and providing operational support to the product and engineering teams. Additionally, you may be tasked with leading refinement sessions and coordinating other agile development ceremonies.

Job responsibilities

Contribute to the end-to-end product delivery processes including dependency management, release management, product operationalization, and product testing, while escalating opportunities to improve efficiencies and functional coordinationEffectively manages timelines and dependencies while liaising with stakeholders and functional partners Perform complex analysis on commercial real estate problems to identify opportunities to improve sales and overall customer experienceEstablish backlog items for new software that will in support sales leads and portfolio featuresConduct interviews and design thinking sessions with end users to understand problems and ideate on potential solutionsCreate mockups and wireframes as part of requirement elicitationProactively communicate issues and prioritiesCommunicate complicated problems and solutions to stakeholders, both verbally and in writing

Required qualifications, capabilities, and skills

2+ years of experience or equivalent expertise in product delivery or a relevant domain areaExperience analyzing software problems and documenting requirement artifacts including user stories, use cases, and process flowsExperience creating mockups and wireframes with tools like Figma, Sketch, Balsamiq Mockups, or similarStrong verbal and written communication skillsStrong organizational skills, attention to detail, and experience balancing concurrent deadlinesComfortable working in a fast paced, highly collaborative, and dynamic environment

Preferred qualifications, capabilities, and skills

Commercial Real Estate and/or General Lending backgroundProficient knowledge of the product development life cycle, design, and data analyticsPrior experience using Atlassian tools like JIRA and ConfluenceWorking knowledge of domain modeling and/or data normalization concepts in databases