Product Consultant - Point of Sale Chandler, Arizona;Atlanta, Georgia; Charlotte, North Carolina **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** Each day brings innovation and opportunity. We are dedicated to turning technology advances into payment solutions for our clients globally - across all segments and industries Our product organization is growing, and we are seeking a product consultant to join our merchant solutions team. The Point of Sale Product Consultant will play a valued role in supporting the day to day product management of our flagship Point of Sale solution. In this role you will be responsible for supporting the lifecycle of our solution, our front-end Android application that resides on our terminals and the web portal that our clients will operate within on a daily basis. You will be accountable for defining and documenting detailed business requirements, testing software, problem/issue research and resolution, project support and process development. **Responsibilities:** + You will work on a team tasked with delivering innovative and customer-centric solutions. You will work closely with internal and external cross-functional teams, including terminal and software development teams, experience design, commercialization, sales, and operations. **Required Qualifications:** + Detailed requirements documentation + Basic presentation creation + Issue management and resolution + Meeting facilitation + Understanding of Small Business client needs **Desired Qualifications:** + Experience working in the payments or merchant ecosystem + SaaS or Point of Sale product management + Change Risk Assessment + Testing process management and execution **Skills:** + Administrative Services + Attention to Detail + Collaboration + Reporting + Written Communications + Continuous Improvement + Oral Communications + Problem Solving + Process Management + Product Management + Business Analytics + Critical Thinking + Market Analysis + Research + Strategic Thinking **Minimum Education Requirements:** BA Degree or equivalent work experience **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) . To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.