Product Associate - Home Lending
Chase bank
Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences. As a Product Associate in the Home Lending product team, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.
Job Responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.Considers and plans for upstream and downstream implications of new product features on the overall product experience.Supports the collection of user research, journey maps, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.Analyzes, tracks, and evaluates product metrics including volume, cost, and quality targets across the product development life cycle.Writes the requirements, epics, and user stories to support product development.Defines and presents strategy for features, writes epics, user stories, acceptance criteria, and participates in all agile events of the product group as a team member.Manages existing product features and actively leads the research, definition, and development of new features to advance the product roadmap.Required Qualifications, Capabilities, and Skills
Minimum 2 years of experience or equivalent expertise in product management, project management, or a relevant domain area.Developing knowledge level of the product development life cycle.Exposure to product life cycle activities including discovery and requirements definition.Emerging knowledge of data analytics and data literacy.Demonstrated ability to work independently and self-directed.Collaborative and a high level of comfort and effectiveness in coordination roles; working with multiple business and technology partners to drive transparency in project deliverables.Proficient in Microsoft Office Suite, specifically Excel, Word, Visio, and PowerPoint.Preferred Qualifications, Capabilities, and Skills
Strong understanding of US Mortgage drivers with some understanding of broader business context.Strong communication skills, both oral and written (able to effectively communicate/influence through various levels in the organization).Sharp analytical, problem-solving, and leadership skills.Experience in product management focused on technology products is an advantage.
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