Chase Card Services is seeking an experienced leader to drive customer and firm value within the Card Product Launch (CPL) product. As a Product Analyst Senior Associate within Chase Card Services, you will have the opportunity to promote customer and firm value within the Card Product Launch product.  You will collaborate with Business, Product, and Technology leadership to improve our product lifecycle management & build platform, deliver customer features, and support scrum teams. This role provides a unique opportunity to contribute to a leading financial institution and shape the future of our card services.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

Job responsibilities:

Collaborate with product and technology partners across the firm to breakdown large initiatives into epics and user stories, using relevant techniques (e.g. story mapping, event storming) to help facilitate the right discussion and drive toward the technology requirements Actively engage with key stakeholders to manage their expectation through strong communications and effective partnerships Develop and refine epics and user stories defining user acceptance criteria in Gherkin format whilst adhering to the I.N.V.E.S.T principals Identify and create dependencies for support teams outside of the sponsoring product. Collaborate with stakeholders, development teams and other supporting teams to identify dependencies that exist between different tasks, features or projects.   Analyze the requirements, dependencies and interdependencies to understand the relationship and potential impact on the over product development Partner with the product owner and prioritize a delivery teams efforts based on the product and firm priorities, including the resolution and management of defects Adhere to firmwide controls practices as it pertains to agile deliverables Demonstrate expertise in Agile Tools (JIRA, Confluence) and concepts to be able to drive planning and execution through the product architecture

Required qualifications, capabilities, and skills:

Ability to seamlessly navigate large product organizations Strong written and verbal communication skills with the ability to articulate concepts to a senior management and customers across business and technology organizations Experience in managing agile, cross-functional teams, often through influence (i.e., not direct oversight) Business Systems Analyst experience 3+ years of work experience in credit card in the following disciplines: business, functional, and technical analysis

Preferred qualifications, capabilities and skills

Functional knowledge of all Card and CCB domains impacting the Card Customer Foundational Technical knowledge of modern coding languages and Cloud based technologies and expertise in the functionality present and its usage in the systems/application/platforms that support Chase Card Customer Experiences Experience with efforts in modernizing business processes onto Cloud based technologies

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position.  Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).