**Description** **Introduction** Do you have the career opportunities as a Product Analyst II you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare. **Benefits** HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** Our teams are a committed, caring group of colleagues. Do you want to work as a Product Analyst II where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! **Job Summary and Qualifications** The Product Support Analyst II will create new and maintain an existing inventory of regulatory forms within our third party eCapture product. Minimum job requirements will include a fundamental understanding of Java Script and the ability to run basic queries in SQL Server. Ideally candidate will have previous experience with the eCapture product. In addition to supporting the team in managing the form inventory, the Product Support Analyst II will support troubleshooting form issues and participate in product updates from the vendor. **GENERAL RESPONSIBILITIES** + Collaborates with team members + Collaborates with project owner and management + Strong communication skills and ability to work with external teams outside of core team + Strong focus on customer satisfaction + Participate in change process + Participate in product upgrades + Recommend improvements leading to improved productivity and stability within the product + Strong interpersonal skills and ability to function successfully with key business groups **OTHER/SPECIAL QUALIFICATIONS** + Experience with JavaScript + Ability to run SQL Server queries + Past experience supporting software products, vendor products a plus + Strong focus on delivering customer value + Strong troubleshooting, analysis, and problem-solving abilities + Strong verbal and written communication with the ability to work with staff and business + Willingness to learn our business domain **Education:** High School Graduate/Equivalent HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Product Analyst II opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!** _We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._