Carlsbad, USA
21 days ago
Product, Fitting & Training Specialist

ABOUT THE BRAND:

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide.  Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com

The Product, Fitting & Training Specialist conducts club fitting appointments for both consumers and customers at the Callaway Performance Center as well as supporting outside fitting events. Fittings are conducted in order to give consumers and customers a clear understanding of which Callaway products can benefit their game, why those products were selected for them, and to increase sales of Callaway Golf equipment. Incumbent is also responsible for co-hosting product training and fitting training events for golf professionals and Callaway Customers at Callaway Performance Center, as well as various locations across the US and Canada throughout the year.

 

ROLES AND RESPONSIBILITIES

Conduct multiple customer fittings daily in the Callaway Performance CenterTravel and train customers several weeks a year on new product attributes and performance characteristics during new product launch periods.Co-Host and deliver multiple fitting training events throughout the year to educate Callaway customers on fitting and fitting protocols.Learn about new product attributes and performance characteristics to a strong level of detail and assist with delivering product training to internal and external customers.Assist with day to day operations of the Callaway Performance Center including ordering and returning demo equipment,scheduling, club and golf ball inventories, systems maintenance, providing training on systems, product and fitting protocol and other duties as needed.Provide Performance Center telephone support by receiving inbound calls for scheduling appointments as well as placing follow up calls to various customers.Ensure that fitting bay presentation is show-ready.Set up and work Launch Monitors at specified Fitting EventsPrepare updates regarding focus areas and special projects for group meetingsAssist other sales and marketing functions.Work on other areas of individual focusTravel internationally as requested

 

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

Must possess communication skills to present technical ideas and facts to a diverse audience of consumers and customers. Must present information in a manner consistent with Callaway standards.Must be able to interpret ball launch data and combine that data with observed golf swings to determine an optimum club specification for a consumer.Must be able to fully present the Callaway product line and have knowledge of past Callaway products.Have knowledge of both Callaway and competitive golf products and how their attributes affect ball flight.Must be a skilled golfer with a five handicap or less.Must be highly reliable in attendance. Work environment requires punctuality and attendance that meets or exceeds company standards.Must be capable of learning to operate launch monitor systems for measuring golf ball flight. (Such as Foresight Quad, , and Trackman)Intermediate to advanced skills in Windows applications.Must have a valid driver’s license and have reliable transportation.

 

EDUCATION AND EXPERIENCE

Experience in either a retail or golf operation including interaction with customers preferred.Public speaking experienceHigh School diploma or equivalent

 

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

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DE&I and EEOC:

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY!

21.20 - 26.49 - 31.78 USD Hourly
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