**_Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place._** **Why choose Manulife?** + Competitive Salary packages and performance bonuses + Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners) + Retirement savings benefit + Rewarding culture that values wellness and well-being + Performance Bonus + Global network of industry experts + Extensive training resources **Job Description:** We’re looking for a Procurement Projects & Support Director to join our Procurement Shared Services team at MBPS. In this role, you are expected to lead MBPS Procurement end to end design and process transformation. Have the skills and knowledge for the job? Learn more about the opening below! **Key Responsibilities:** + Thought leadership on building an outsourced Procurement Shared Service model, including end-to-end process streamlining, establish best practice functions like supplier relationship management, take performance and spend analytics to the next level, and automation opportunities. + North America Stakeholder Management and Issue Resolution end to end, across all levels of the organization. + Manage cross-functional teams supporting transformation projects, Ivalua implementation, Quality and Performance. + Accountable for being the expert and advisor for MBPS Intake to Contract and P2P, taking into account nuances of each market and ensuring a smooth service delivery. + Accountable for anticipating complex business and regulatory issues across all markets supported by MBPS that may arise as part of the Intake to Contract and P2P implementation. + Manage the risks and conflicting interests of global and regional stakeholders, and ensure strategies and solutions are negotiated for the best outcomes for Procurement. **Qualifications:** + 10 years+ in leading complex Procurement transformation initiatives end to end. Demonstrated understanding and application of procurement and contracting principles and best practices + Proven senior stakeholder management in a shared services environment, particularly with North American stakeholders, and effective collaboration in a cross-functional global team. Work in a cross-functional global team environment and collaborate effectively across different organizational levels, functions, businesses, and geographies to realize procurement goals + Deep expertise in implementing procurement systems and tools, and in creating and executing Procurement Shared Services strategies. + Expert in P2P workflow process and systems implementation + Excellent analytical skills with the ability to develop complex cost model and come up with actionable cost-optimization recommendations + Builds strategic partnerships with internal clients and vendors; builds buy-in and engagement with key stakeholders **Nice to Have:** + 5+ years experience with Agile methodology + Relevant accreditation (e.g: in Procurement, P2P certifications, Project management, Change Management, Process Management, etc.) preferred **Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM** ​ **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . **Manulife is an Equal Opportunity Employer** At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . **Working Arrangement** Hybrid