Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.  

  

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized fouryears in a row. For more information about Solenis, please visit www.solenis.com. 

As a member of the Third Party Team within North America Customer Service, place purchase orders to suppliers shipping finished goods directly to North America customers.  Ensure confirmation received back from vendor regarding shipment date; provide any feedback to Customer Service Representatives or to Commercial team, as needed.  Act as liaison between a customer service rep and vendor as issues arise or changes are required.  Ensure freight arrangements are handled by Logistics provider for those vendors that don’t arrange freight or for expedited shipments.  Perform goods issue on purchase orders once Bill of Ladings received. Sends labels and SDS and other special documents to vendors as needed.  ​

Position Tasks:

Place purchase orders to suppliers shipping finished goods directly to NA customers.  Make changes to POs and their sales orders as delivery dates, quantities are changed by customers and sales.  Enter SIRS Incidents if customer complaints are made about materials shipped from third party vendors.  Pursue responses from vendors concerning the incidents that address root causeEnsure confirmations received back from vendors with expected shipment date.  Provide feedback to CSRs and Sales with any concerns or issues that arise affecting shipment date.  Use reports sent to them 3 times weekly to pursue missing confirmationsEnsure freight arrangements are handled by vendor or Logistics provider.  For expedites from vendor, ensure vendor and Logistics provider are working to meet customer deadlinePerform Goods Issues once BOL received and pursue BOLs not sent by vendors in time for end of month.  Use reports sent to them 3 times weekly to pursue missing goods receiptsSend various documents to vendors (labels, SDS) and pursue delivery-related documents (COA, POD, CCI) as needed

We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

 

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

 

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com