Job Summary:
The purpose of this position is to provide back-office support for capital construction projects. These duties include processing new business contracts, creating new business service work requests, processing welding cards and service cards, updating meter information in Gas Request, and researching and updating premises based upon the current county GIS mapping system information. This position serves as a liaison between our pipeline contractors and Southern Company Gas to complete capital construction pipeline work.

Responsibilities:

Create New Business work requests in Gas Request per approved BCA (Business Case Authorization). Ensure building points are created and advance work requests from initiation to schedule status Process New Business extension contracts, verify contribution in aid of construction (CIAC) information, and submit funds to Accounting Process inbound credit card payments for CIACs and process refunds to customers due to project changes Print, update, and distribute service cards to service centers. This process includes researching premise information via County GIS mapping, navigating the Southern Company Gas work management information system (WMIS) to update service cards, and pulling engineering drawings needed per the operations procedure manual (OPM)
Process invoices, analyze and resolve invoice discrepancies or missing data via recycle report Identify payment delays through invoice aging reports and ensure compliance with contracted payment terms Update Compliance Tracking System with pipeline contractor qualifications as well as issue plastic and steel fusion cards to qualified contractor employees Second validate OJQ (Operator Joining Qualifications) Testing information to include pipe sizing and joining type Maintain a service line tracking database for the collection of asset information for mains and services installed Identify, analyze, and correct meter express interface exceptions for BCAs, MOIS and MOPS, and CC&B errors using Contractor Portal, Gas Request, CC&B, meter history, and meter management applications Research and package all invoices and corresponding supporting data for any requests from internal audit or for the GA PSC quarterly audits of the Pipeline Replace Program Work the CIM (consumption at an inactive meter) report each day to ensure no loss of revenue for the company Verify that cancelled BCAs (Business Case Authorization) do not have charges in PeopleSoft, close AFE (authorization for expenditure) Set up and maintain all projects in WMIS system, which includes understanding contract terms and conditions and timely creation of spot contracts with correct unit quantities and unit bid prices Create, amend, or cancel new business work requests based upon Looker Application status Second validate spot contracts in WMIS to ensure correct quantities and pricing Update premise information as requested via GIS Notification due to pipeline contractor errors (work request errors, missing meter information, AC code changes, service card errors, crossed meters, etc.) Work various reports to ensure meter information is captured (pending meter report, cut and cap report, meter removal report) Complete work request to history transactions. Review work requests that are in closed status and ensure all invoices are paid, identify and resolve errors, and workflow work request status from closed to history
 

Business Acumen

Apply critical thinking skills to review and improve efficiencies in tasks assigned Process confidential information; maintaining confidentiality Creatively solves problems and recommends process improvements

Engagement

Works with customers (internal and external) to resolve problems; answers questions and provides guidance on systems used by processors Collaborates and builds effective relationships with stakeholders at all levels Effective verbal and written communication skills

Driving Results

Demonstrates the ability to make prudent decisions with guidance from the supervisor Understands the risks of decisions and the impacts of actions with guidance from the supervisor Ability to coordinate and facilitate small group meetings with confidence, professionalism, and understanding

Education, Certifications/Licenses:

High School diploma or Bachelor’s degree

Referred:
• 2+ years project support or administrative experience
Specific Skills & Knowledge:
• Ability to multi-task
• Basic Microsoft (Excel, Word, Power Point) computer skills
• Effective written and verbal communication skills
Preferred:
• PeopleSoft Financials (Intermediate Proficiency)
• WMIS (Work Management Information System)
• Gas Request & Contractor Portal
• GCMA / CC&B

Disclaimer:

This information describes the general nature and level of work performed by employees in this job.  The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job.  Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.