Mixlab, the fast-growing veterinary compounding pharmacy, is hiring Processing and Compounding Pharmacy Technicians in our New York pharmacy. We are looking for Technicians who are obsessed with details and are driven by an ability to #makeithappen for our customers and their furry (and scaly!) friends no matter what. You will be an integral part in helping us to ensure our NY operations run smoothly, and to make Mixlab a 100% dependable resource for our customers and veterinarians alike. This role reports directly to the Pharmacist-in-Charge. Applicants will be considered for both roles and if hired, may have opportunities to be cross trained in Processing, Sterile, and Non-Sterile Compounding Processing Responsibilities: + Prepare orders for our pet parents by confirming customer data; counting, filling and labeling medications; and packing orders + Ensure accuracy of patient information and records, and update as necessary + Check for completeness of prescriptions + Handle customer interactions in a friendly and professional manner + Partner with pharmacists and logistics team to troubleshoot issues, work on special projects to improve quality and efficiency, and drive a smooth operation + Keep accurate records and monitor inventory levels in accordance with NY State Board of Pharmacy & Federal regulations and company policies and procedures + Maintain an organized work area and upkeep the appearance of the pharmacy + Cross-train across other Mixlab functions over time including customer service, logistics, and compounding + Champion the pet parent experience by recommending digital process changes and troubleshooting bugs Compounding Responsibilities: + Assist with the compounding of nonsterile pharmaceutical preparations including but not limited to capsules, oral liquids, topical medications, otic preparations, and medicated treats under the supervision of the managing pharmacist. Please note: Hormones and other potentially hazardous chemicals are used in nonsterile compounding + Consistently meet standards of accuracy and potency + Package and label prescriptions, including bulk medications + Monitor inventory levels, re-order low inventory or expiring chemicals, and receive new inventory + Adhere to USP guidelines as related to non-sterile compounding + Perform environmental monitoring and cleaning tasks as indicated in SOPs + Assist team members and problem solve with pharmacist’s support About You: + Processing: You have experience working in a data processing, fulfillment, or retail role + Compounding: You have at least 2 years of experience working as a pharmacy technician directly with pharmacists in a compounding pharmacy + You have experience working in veterinary care or the medical field, or a strong interest in working in the field + You have a strong attention to detail + You have a customer-focused (and in our case, a pet-focused!) mindset + You thrive in a fast-paced work environment + Must be able to remain in a stationary position 50% of the time. + Must be able to move boxes holding medications weighing up to 25lbs across the office + You have excellent communication skills - both written and verbal - and are a collaborative, team-player + You have an all-hands-on-deck attitude with an ability to remain calm and excel under pressure + You have the ability to learn and adapt to new processes and procedures + You constantly strive to “wow” clients and patients + You have a strong sense of ownership and accountability + You are scrappy and resourceful + You’re not afraid of wearing multiple hats - you pitch in to help the team when necessary + You have flexibility to work nights, weekends, and holidays + MUST LOVE PETS! About Mixlab: Mixlab launched in the fall of 2017 to make the pet pharmacy experience delightful for veterinarians and pet parents. In just a few years, we’ve established trusted partnerships (and friendships!) with veterinarians and pet parents across the country. We focus on quality and delivering the best customer experience - check out our Instagram and 5 star reviews across Google, Yelp, and Facebook! We are rapidly growing the team so that we can give all pets the personalized care they deserve.