Description

We are seeking a highly skilled Process Optimization Engineer to join our dynamic team within the bank. The ideal candidate will be responsible for analyzing, designing, and improving processes to enhance operational efficiency, productivity and client experience.

This role involves collaborating with cross-functional teams to identify areas for improvement and implementing solutions that align with our strategic objectives. The successful candidate will play a pivotal role in driving operational excellence within our organization, contributing to our commitment to continuous improvement and innovation, and should have a passion for innovation in the financial services sector.

Responsibilities

Process Automation: Conduct thorough analysis of existing processes to identify inefficiencies and opportunities for process improvement and automation within Global Markets and Global Markets Support functions, leveraging available tools and frameworks to streamline operations and processes. Solution Development: Develop and implement process optimization strategies that enhance productivity and reduce costs. Design and develop machine learning models and algorithms that address business challenges and improve management information required for an enhanced decision-making process. Collaboration: Work closely with cross-functional teams, including IT, operations, and business units, to gather requirements and develop process maps and documentation. Testing and Validation: Develop testing frameworks and validate models and automation processes to ensure accuracy, reliability, and compliance with regulatory standards. Continuous Improvement: Monitor and evaluate the performance of solutions and automated processes, making recommendations for enhancements and optimizations. Documentation: Create and maintain comprehensive documentation for models, automation workflows, and processes to ensure knowledge transfer and compliance. Training and Support: Provide training and support to end-users and stakeholders on available tools and automated processes, fostering a culture of innovation within Global markets and Global Markets Operations. Research and Development: Conduct research to stay abreast of the latest advancements in machine learning, and automation technologies. Evaluate new tools and methodologies to enhance existing processes and propose innovative solutions that align with the bank's strategic goals. Measure: Monitor and measure process performance using key performance indicators (KPIs) to ensure continuous improvement. Projects: Lead projects aimed at streamlining operations and improving service delivery.

Qualifications

Bachelor's degree in Computer Science, Engineering, Data Science, or a related field. A Master's degree will be an advantage. 

Experience, skill and capability

Experience working in a Corporate and Investment banking or Global Markets environment. Proven experience in process optimization, lean methodologies, and project management. Strong knowledge of Robotic tools, PowerBI and other automation tools and experience in implementing automation solutions. Understanding of financial services and banking operations is a plus. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in process mapping and optimization tools. Familiarity with Agile methodologies and project management practices. Managing and engaging with various stakeholders. Good knowledge of risk management frameworks, standards, and best practices. Familiarity with relevant banking regulations and compliance requirements. Excellent communication and presentation abilities, both written and verbal, to effectively collaborate with diverse teams, and convey complex technical concepts to non-technical stakeholders.

 

Investec Culture 

At Investec we look for intelligent, energetic people filled with passion, integrity and curiosity. We value individuals who in turn value our culture that is, a flexible attitude comfortable to live with ambiguity and willing to challenge the status quo. Diversity, talent and leadership are respected in pursuit of the growth of our business. People who can manage themselves and build strong relationships in order to get things done, will perform in out of the ordinary ways in our environment. 

 

We are committed to diversity and inclusion when recruiting internally and externally. 

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