Leads significant organizational change initiatives to improve clinical quality, efficiency, effectiveness, timeliness, patient satisfaction and financial performance. Plan and leads the most complex improvement, structural reorganization, and implementation processes. Provides advice and training on the development, administration and technical aspects of the organization’s improvement efforts at all levels. Assists clinical and non-clinical personnel in assessing work and identifying areas/processes for improvement and executing improvement plans.
Education: Bachelor's degree required. Master’s preferred. Strong preference for industrial/systems engineering, health science/management, business, organizational change, or similar education with a strong component around process analysis and improvement.
Experience: Experience should include leading quality/process improvement projects, preferably in a complex organizational environment. Two years experience preferred. Experience needs to reflect applied knowledge of improvement skills such as health care industrial engineering, systems theory, project management, systems dynamics, process design, human factors, ergonomics, and social dimensions for change. Experience in healthcare setting preferred.
Licensure/Certifications/Registration: Certification in Six Sigma, change management, lean production, project management (PMP), quality function deployment, related field, or progressive plan to acquire approved certification in two years. Must be licensed to legally operate a motor vehicle in Virginia or otherwise have the ability to move independently among Carilion sites.
Other Minimum Qualifications: Excellent written and oral communication skills. Demonstrated ability to communicate process change, flexible solutions to problems and organizational learning. Excellent interpersonal skills, organizational ability, and initiative. Ability to lead and produce positive outcomes in a changing, unstructured work environment. Proven ability to understand and apply various analytical tools. Must be familiar with Microsoft Office software and able to learn other software as needed. Must be able to work with minimal amount of supervision. Ability to travel to necessary off-site work location required.
This is Carilion Clinic ...
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.
Requisition Number: 151581
Employment Status: Full time
Location: CRMH - Carilion Roanoke Memorial Hospital
Shift: Day/Evening
Shift Details: Day shift
Recruiter: DANA E JOHNSON
Recruiter Phone: 540-400-4631
Recruiter Email: dejohnson@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.