North Reading, MA, US
15 hours ago
Process Engineering Program Manager, RMTO Process Engineering
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.

Amazon Robotics is seeking a talented and motivated Program Manager to join Process Engineering to create mechanisms and drive efficiency within our team. In this position you will scope and deliver PE priority projects end-to-end, drive project schedules, and expedite resolution of cross functional customer escalations. You will dive deep into data to understand and assess opportunities and methods, and partner across organizations to define and implement scalable solutions to the most impactful operations and support challenges. As a PM, you will identify bottlenecks, provide escalation management, anticipate and manage tradeoffs, and balance business needs with constraints. You will be expected to clearly communicate to AR leadership, engineering, operations, and support partners.


Key job responsibilities
* Develop and maintain a comprehensive understanding of the organization's operations, processes, and key stakeholder relationships to anticipate the Leadership needs and proactively address issues.
* Manage operational priorities and workflows, ensuring efficient use of time and the timely completion of critical tasks and deliverables.
* Collaborate closely with PE Leadership to develop and implement effective operational strategies, policies, and procedures that drive continuous improvement and enhance departmental performance.
* Develop and drive PE communication and rhythm of business strategy to improve internal and external visibility and collaboration.
* Represent PE in various internal and external meetings, effectively communicating department priorities, challenges, and achievements to key stakeholders.
* Analyze operational data, identify trends and opportunities, and provide data-driven recommendations to inform decision-making and drive solutions.
* Serve as a trusted liaison between the Robotics Manufacturing and Technical Operations cross-functional leaders, fostering collaborative relationships and aligning operational priorities.
* Champion the adoption of industry best practices, innovative technologies, and continuous improvement methodologies to enhance the organizations capabilities.
* Organize Team Events/ SWAG, and Quarterly Headcount Resource Planning Meetings.
* Develop and execute on Engineering Document Management strategy.



A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

About the team
Amazon Robotics provides world class manufacturing production, process and production system design, advanced manufacturing and supply chain quality engineering, and test services for complex electro-mechanical systems. Process Engineering is responsible for developing the assembly processes to manufacture the largest fleet of industrial mobile robots in the world and are constantly identifying opportunities to improve and deliver more for our customers.
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