Job Description

Hello Future Process Engineer

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

· Understand the bigger picture and is passionate about enabling processes that deliver a great customer and employee experience.

· Quickly get a deep understanding of the inputs and outputs required of a process by leveraging your community and curiosity.

· Investigate, analyse and develop opportunities into comprehensive business cases with a strong emphasis on efficiency gains, cost savings, improved quality and customer experience.

· Effectively present business and customer cases to stakeholders to get priority for the initiative.

· Design and enhance processes within the business to ensure resource and operational alignment with business strategies.

· Ensure that process changes are measured so that unit cost calculations and turnaround times are accurate and optimised to achieve business case benefits.

· Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members

· Provide handover to the relevant execution team responsible for delivering on approved initiative / project, including training, where relevant.

You will be an ideal candidate if you:

· Have a Degree or Diploma in Engineering, Computer science, Information systems, or related fields

· Have 3 to 5 years of experience in a similar environment.

You will have access to:

· Opportunities to network and collaborate

· Challenging Working

· Opportunities to innovate

You can be a match if you can:

· Identify opportunities to improve the Customer / Employee experience of a process

· Identify and quantify process improvements (Cost Savings or efficiency improvements)

· Comply with governance in terms of legislative, audit requirements and internal policies.

· Deliver on process change identified or requested by business.

· Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared

· Continuously assess own performance, seek timely and clear feedback and request training where appropriate

Are you interested to take the step? We look forward to engaging with you further. Apply now!

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Job Details

Application Closing Date

30/06/24

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.