Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Process Developer, Invoice to Cash (Cash Apps Representative)
We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer
Responsibilities
• Daily Cash application
• Manage electronic Manual client payments
• Reconcile unapplied accounts
• Customer open credit Inquiry and Dispute Management
• Business to Business credit calls
• Closing month end account ledgers
• Understanding of creation of SOPs
Qualifications
Minimum qualifications
• Graduate in Commerce (B. Com)
• Excellent computer skills.
• Excellent written and verbal communication skills.
• Must be detailed oriented, organized, with a great sense of urgency, and hard working.
• I-Speak –6.5
• Meaningful Experience in Order to Cash domain.
Preferred qualifications
• Proficiency in MS Office
• Good communications and writing skills
• Good analytical and problem-solving skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.