Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Developer, Mortgage Origination Servicing
In this role, you will be responsible for pre-sales analytics services and data strategy articulation role for BFS business. You will function as a SPOC for sales pursuit and collaborate closely with service lines and delivery to ensure accurate solution design, cost and fitment to the portfolio as well as to the sales strategy.
Responsibilities
• Lead client operations commercial loan activities – Booking / Servicing
• Bring Domain expertise in commercial loans operations
• Partner with the transition, transformation for setting new operations
• Speaking publicly with Risk/Investors/Customers to resolve daily operational queries
• Making sure Cash Collection Cycle is in sync with Loan docs
• Ensuring adherence to Cash policy
• Generating Payoff Quotes and Performing Deal payoffs to terminate loans in Sub ledger
• Answering Risk customer queries within stipulated timelines
• Collaborating with Risk, Closing and Onboarding team to understand the Loan structure of upcoming accounts
• Preparing and sending Admin Details to maintain the smooth communication channel
Qualifications
Minimum qualifications
• University Graduates (B.Com)
Preferred qualifications
• Prior experience in Banking and/or Insurance industry or crafting global BI solutions will be preferred.
• Good Sub Ledger reconciliation Skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.